Claims Construction, Professional Liability Claims (Senior or AVP level)

Claims Construction, Professional Liability Claims (Senior Or AVP Level)

Zurich North America is expanding its nationwide Construction Professional Liability Claims Team with the addition of a dedicated Claims Construction, Professional Liability Claims (Senior or AVP level). In this highly technical, individual contributor role, the selected candidate will manage complex, litigated construction professional liability claims. These claims typically involve allegations of design errors, omissions, or other professional acts for which our construction clients may be legally responsible. The position offers autonomy and requires strong analytical, negotiation, and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states.

Claims Handling & Investigation

• Manage a portfolio of highly complex, litigated claims with significant exposures, requiring advanced technical expertise and strategic coordination.
• Accurately update and document claim files in accordance with best practices, ensuring data integrity and compliance.
• Verify coverage by analyzing policy language, determining applicability to the loss, and drafting clear, well-supported coverage position letters.
• Conduct thorough investigations by collecting relevant documentation (e.g., contracts, recorded statements, expert reports) to assess coverage, liability, and damages.

Resolution Strategy & Negotiation

Litigation & Legal Compliance

Customer Service & Communication

Quality Assurance & Risk Reporting

Expertise, Mentorship & Continuous Learning

This role will be filled at either the Senior or AVP Claims Professional Level. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed for this position.

Basic Qualifications

AVP Claims Professional : Bachelors Degree and 8 or more years of experience in the Claims Technical area OR Juris Doctor and 4 or more years of experience in the Claims and Litigation Management area. OR High School Diploma or Equivalent and 10 or more years of experience in the Claims and / or Litigation Management area OR Zurich Certified Insurance Apprentice, including an Associate Degree with 8 or more years of experience in the Claims and / or Litigation Management area AND Must obtain and retain required adjuster license + Microsoft Office experience + Knowledge of insurance regulations, markets, and products

Senior Claims Professional : Bachelor's Degree and 6 or more years of experience in the Claims and / or Litigation Management area. OR Juris Doctor and 2 or more years of experience in the Claims and / or Litigation Management area. OR Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and / or Litigation Management area. OR Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and / or Litigation Management area. OR High School Diploma Equivalent and 8 or more years of experience in the Claims and / or Litigation Management area. AND Must obtain and maintain required adjuster license(s) + Microsoft Office experience + Knowledge of insurance regulations, markets, and products