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Senior Leave & Accommodations Administrator
Senior Leave & Accommodations AdministratorTCWGlobal • Los Angeles, CA, US
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Senior Leave & Accommodations Administrator

Senior Leave & Accommodations Administrator

TCWGlobal • Los Angeles, CA, US
28 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Senior Leave & Accommodations Administrator

Location : Hybrid- Los Angeles, CA

Payrate : $47-57 / hr DOE

Type : W2 Contract to Hire

We’re looking for a  highly skilled Senior Leave & Accommodations Administrator  to lead and elevate our organization’s leave of absence programs and workplace accommodation processes. This is a key role where you’ll blend compliance expertise with compassion—supporting employees through life events while guiding leaders and partners to ensure seamless operations.

From  LOA, STD / LTD, Workers’ Compensation, ADA accommodations, COBRA, and Direct Billing , you’ll be the trusted subject matter expert who ensures every process is handled with precision, empathy, and care.

What You’ll Do

Own Leave & Accommodation Programs

  • Deliver  white glove service  in partnership with our 3rd party administrator across FMLA, CFRA, PDL, STD, LTD, military leave, unpaid / personal leave, and Workers’ Compensation.
  • Guide employees and managers through the full leave lifecycle as a trusted subject matter expert.
  • Coordinate with payroll, HR, and benefits teams to ensure invoices, payments, and benefit continuation run flawlessly.
  • Calculate salaries alongside leave benefits (STD / LTD / State) to maintain accuracy and transparency.
  • Lead the ADA interactive process—review documentation, determine accommodations, and collaborate with HRBPs and legal to resolve requests quickly and fairly.
  • Manage return-to-work cases, modified duty, and transitional programs.

Champion Compliance & Benefits

  • Oversee COBRA processes and direct billing during leave or benefit transitions.
  • Ensure compliance with FMLA, ADA, HIPAA, ERISA, COBRA, and state-specific regulations.
  • Accurately manage benefit premiums and salary continuation.
  • Drive Documentation & Reporting

  • Keep impeccable, confidential records.
  • Build reporting tools to track trends, compliance metrics, and accommodation outcomes.
  • Conduct audits and prepare documentation for compliance or legal review.
  • Be the Go-To Expert & Partner

  • Act as the primary contact for employees, managers, HR partners, and vendors.
  • Train HR and leadership teams on leave laws, accommodation processes, and best practices.
  • Resolve escalations with discretion, empathy, and professionalism.
  • Lead Process Improvements

  • Spot inefficiencies and recommend better workflows and systems.
  • Collaborate with HRIS and vendors to optimize leave tracking and communication tools.
  • What You Bring

  • Bachelor’s degree in HR, Business Administration, or related field.
  • 5+ years managing  complex leave and accommodations programs .
  • In-depth knowledge of FMLA, ADA, CFRA, STD, LTD, Workers’ Comp, COBRA, HIPAA.
  • Experience working with third-party administrators and insurance carriers.
  • Proficiency in HRIS platforms (Workday, UKG, ADP, Dayforce, etc.).
  • Strong communication, organization, and case management skills.
  • Ability to manage sensitive employee situations with professionalism.
  • HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
  • Preferred Skills

  • Multi-state leave administration experience.
  • Strong analytical and reporting skills.
  • Experience managing high-volume caseloads without compromising accuracy.
  • Background in large or matrixed organizations.
  • TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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