Sr. Territory Manager (Orlando, FL) - Johnson & Johnson MedTech, Electrophysiology

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function : MedTech Sales

Job Sub Function :

Clinical Sales – Surgeons (Commission)

Job Category : Professional

All Job Posting Locations :

Orlando, Florida, United States of America

Job Description :

We are searching for the best talent for Sr. Territory Manager to be in Orlando, FL.

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at

DUTIES & RESPONSIBILITIES

Under (e.g. limited supervision, general direction, etc.) and in accordance with all applicable federal, state and local laws / regulations and Corporate Johnson & Johnson, procedures and guidelines, this position :

Applies business analytics to recognize opportunities, strengths, trends, and to monitor the effectiveness of the business plan.  Adjusts the plan to minimize the impact of competition and maximize sales opportunities.

Owns all customer relationships by serving as the direct line of contact to all customers, stakeholders and influencers.

Provide expert clinical product and technical assistance and training to physicians and EP Lab

Staff on the effective use of BWI’s catheter products and systems (e.g., The CARTO® System  and appropriate software modules including CARTOMERGE™, CARTOSOUND ™ and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.

Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings. Shares best practices to increase value for customers.

Provides current BWI products’ instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.

Prioritizes time and maximize resources to drive sales growth.

Applies account management techniques, such as segmentation, research, relationship building, and superior resource management skills throughout assigned territory,  to increase market share for all BWI products

Travels independently to and conduct calls with a variety of key stakeholders to enhance product usage by achieving optimal product availability and case support.

Gains influencer support for the use of all company products while gaining access to, and developing long-term relationships with, additional key stakeholders.

Advances awareness and business opportunities for BWI throughout the EP marketplace through the execution of national, regional, and local promotional campaigns.

Effectively cultivates and leverages relationships with stakeholders.  Manages business and facilitates case support to ensure customer needs are met.

Acts as a business and technical resource for hospital staff members by providing product expertise and clinical knowledge as necessary.

Partners with doctors and EP lab administrators to set up equipment evaluations and facilitate solutions to issues in a timely manner.

Performs pricing analysis for hospitals and hospital systems in order to produce mutually beneficial contracts for BWI and hospitals.

Indirectly leads a pod of CAS’s by coordinating strategic efforts in order to drive product utilization throughout the assigned territory.  Maintains regular communication with pod members to ensure alignment and consistency in providing optimal customer service, while maximizing the pod members’ time and efforts.

Oversees the appropriate use of, and customer interaction, of per diem clinical support

Serves as a source of information and support to pod members and internal partners in identifying trends, understanding competitive conditions and sharing knowledge of best practices within the marketplace.

Leverages J&J business partners within customer accounts and overlapping geographies to maximize the use of resources and increase business outcomes.

Maintains open lines of communication with FSE’s in order to ensure prompt repairs and ongoing maintenance for all systems within the assigned territory.

Responsible for communicating business related issues or opportunities to next management level.

Partners with the CAS’s and FSE’s to identify and resolve case issues and provide support to engender customer group loyalty and increase business outcomes.

Adheres to all Company guidelines related to Health, Safety and Environmental practices.  Ensures that all resources needed to meet Company guidelines are available and in good condition.

Proactively ensures personal, pod and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.

Provides mentoring for new sales staff members as assigned.

Organizes and completes administrative responsibilities efficiently, including timely completion of compliance training, submission of expense reports, samples reporting and other requests and assignments.  Meets Company quality standards and established deadlines.

Maintain company vehicle safety protocols (Safe Fleet) in accordance with all company guidelines.

Stays current in emerging technology and techniques and all aspects of company new product launches and competitive entries.

Facilitates customer adoption of new products, technologies and techniques.

Responsible for communicating business related issues or opportunities to next management level

Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition

Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures

Own business planning

Facilitate G&O development / alignment for pod members

Own relationship with stakeholders in aligned accounts

Influence territory culture

Mentor / coach others

Performs other duties assigned as needed

QUALIFICATIONS :

Bachelor’s degree required and / or equivalent work experience, advanced degree preferred

Three years of healthcare and / or business-to-business sales experience required or equivalent level experience in a cardio / cardiovascular environment

Medical Device sales experience preferred

Cardiology / cardiovascular or medical device industry, with EP experience is preferred

Documented sales awards and achievements preferred Prior management experience a plus

INTERNAL CANDIDATE QUALIFICATIONS :

Performance rating of at least FM / FM for the past 3 of 4 rolling years, OR

Performance rating of at least FM / E or E / FM for the past 2 years (accelerator)

POD performance – demonstrated for 2+ years :

Top 25% for most recent 2 years or

POD quota achievement for 3 of 4 rolling years

Top 10% 2 out of last 3 years

REQUIRED KNOWLEDGE, SKILLS, ABILITIES and CERTIFICATIONS / LICENSES :

Exempt position requiring the ability to establish an effective work schedule that accommodates frequent disruptions to routines and flexible work hours in accomplishing objectives.

Must have and maintain advanced knowledge of healthcare industry, medical device industry, disease states, and therapeutic and institutional trends.

Must successfully complete Company training programs.

A valid driver's license issued in theUnited States

Advanced computer skills, and the ability to multitask without direct oversight of manager.

ADDITIONAL POSITION REQUIREMENTS

Must be willing and able to travel overnight locally, regionally, and nationally up to 40%.  Must have valid driver’s license in state of residence and clean driving record.  Position requires periodic presence near and with heavy machinery, ability to lift 60 lbs, ability to wear heavy lead protective aprons and other safety equipment in lab environment.

RESPONSIBILITY FOR OTHERS (If applicable)

Serves as coordinator of activities and resources without direct authority for pod members in the assigned Territory, consisting of Clinical Account Specialists and Field Service Engineers

E XTERNAL AND INTERNAL INTERACTIONS

Completes daily customer visits and interactions to exchange information and influence decision makers and stakeholders for selling and relationship building activity.  Maintains account records as directed, sets regular appointments, presents technical information in group presentations and in one-on-one interactions. Assists physicians and healthcare professionals in deploying best practices within clinical setting on use of Company products.  Communicates with RBD to discuss business plan implementation, issues and trends.  Interacts with internal resource providers to gain resources and support for sales efforts.  Coordinates efforts of pod members to drive business objectives.

Company management reserves the right to add, delete or otherwise alter assigned duties at any time.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The minimum qualifications listed are representative of the knowledge, skill, and / or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via . internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s What You Can Expect

Application review : We’ll carefully review your CV to see how your skills and experience align with the role.

Getting to know you : If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.

Interviews with the team : If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.

Staying informed : We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.

Final steps : For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

At the end of the process, we’ll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPONA

Required Skills : Preferred Skills :

Business Development, Communication, Customer Centricity, Customer Retentions, Execution Focus, Healthcare Trends, Market Knowledge, Market Research, Presentation Design, Problem Solving, Sales, Solutions Selling, Stakeholder Engagement, Strategic Sales Planning, Sustainable Procurement, Team Management, Vendor Selection