Community and Member Engagement Specialist

Job Description

Job Description

ORGANIZATIONAL BACKGROUND

A partnership of respected, proven community leaders, Northeast Health Partners, LLC (NHP) unites physical health and behavioral health providers to serve the communities we live and work in. We ensure a full-spectrum of high quality, whole-person care.  Promoting member education, preventive services, care coordination, and evidence-based treatments are core to our mission. NHP partners include Centennial Mental Health Center, North Range Behavioral Health, Salud Family Health Centers, and Sunrise Community Health.  NHP is the Regional Accountable Entity (RAE) designated to provide high quality physical and behavioral health services to Health First Colorado (Medicaid) Members in Region 2, comprised of 10 counties in northeastern Colorado.

POSITION SUMMARYThe Community Engagement Specialist is responsible for developing and implementing strategies to foster strong relationships between NHP and the communities it serves in Region 2, comprised of 10 counties in northeastern Colorado.

This role involves promoting outreach initiatives, organizing events, and facilitating communication to enhance community involvement and support for the organization.

DUTIES PERFORMED

• Outreach and Engagement :

Build and maintain relationships with community members, organizations, and local leaders.

Collaborate with internal teams to design community-focused initiatives.

Create promotional materials, newsletters, and social media content to communicate with the community.

Monitor and evaluate the effectiveness of engagement strategies.

KNOWLEDGE / SKILLS / ABILITIES

Education / Credentials / Experience :

Fostering relationships with external stakeholders

Knowledge of :

Skills / Abilities to :

WORKING CONDITIONSWork is primarily performed in a standard office environment; however, a hybrid work model may be offered, blending in-office and remote work opportunities based on organizational needs and job requirements. Some meetings will occur at locations outside of the usual work location, including the use of conference and electronic meeting platforms (e.g., Zoom, GoToMeeting). All positions require travel within the counties NHP serves.

This position may require occasional evening and weekend hours for events and meetings. Flexibility and adaptability are essential to meet the needs of the community.

FUNCTIONAL ATTRIBUTESSee following table for specific physical demands, mental functions, environmental conditions, and hazards associated with this position.

F UNCTIONAL A TTRIBUTES – JOB TITLE

2. LIGHT - Physical demands are in excess of those of sedentary work. Light work usually requires walking or standing to a significant degree.

Amount of Force to Move Objects : Rarely – Up to 20 LBS., and / or Frequently – Up to 10 LBS., and / or Constantly – Negligible Amount

Applicable : YES                   NO       X

A. Lifting / Moving Level

I. P HYSICAL D EMANDS

Frequency Key : Seldom 1

Occasionally 2

Regularly 3

Often 40-15%

of the time16-45%

of the time46-75%

of the time76-100%

of the time

F UNCTIONAL A TTRIBUTES – JOB TITLE

C. Sensory Skill Leve l 1. TALKING - Expressing or exchanging ideas by means of the spoken word. Talking is important for activities in which workers must impart oral information to clients or the public and activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Frequency : _ _3_ _ 2. HEARING - Perceiving the nature of sounds. Used for those activities that require ability to receive detailed information through oral communication and to make fine discriminations in sounds, such as when making fine adjustments on running engines.

Frequency :      3      3. TASTING / SMELLING - Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and / or odors or recognizing particular flavors and / or odors using the tongue and / or nose.

Frequency : 1 4. FEELING - Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips.

Frequency : _ 1 _ 5. NEAR ACUITY - Clarity of vision at 20 inches or less. Use when special and minute accuracy is demanded.

Frequency : _ 3_ _ 6. FAR ACUITY - Clarity of vision at 20 feet or more. Use when visual efficiency in terms of far acuity is required in day and night / dark conditions.

Frequency :       2        7. DEPTH PERCEPTION - Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.

Frequency :      _2      8. FIELD OF VISION - Observing an area that can be seen up and down or right or left while eyes are fixed on a given point. Use this factor when job performance requires seeing a large area while keeping eyes fixed.

Frequency :      1      9. COLOR VISION - Ability to identify and distinguish colors.

Frequency :       1

II. M ENTAL F UNCTIONS 1. COMPARING - Judging the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Frequency :      _3        2. COPYING - Transcribing, entering, or posting data.

Frequency :       2        3. COMPUTING - Performing arithmetic operations and reporting on and / or carrying out a prescribed action in relation to them.

Frequency : 2_ _ 4. COMPILING - Gathering, collating, or classifying information about data, people, or things. Reporting and / or carrying out a prescribed action in relation to the evaluation are frequently involved.

Frequency :        3_       5. ANALYZING - Examining and evaluating data. Presenting alternative actions in relation to the evaluation is frequently involved.

Frequency :      _2        6. COORDINATING - Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data. May include prioritizing multiple responsibilities and / or accomplishing them simultaneously.

Frequency : 3_ _ 7. SYNTHESIZING - To combine or integrate data to discover facts and / or develop knowledge or creative concepts and / or interpretations.

Frequency :     3      8. NEGOTIATING - Exchanging ideas, information, and opinions with others to formulate policies and programs and / or jointly arrive at decisions, conclusions, solutions, or solve disputes.

Frequency :      _2        9. COMMUNICATING - Talking with, listening to, and / or signaling people to convey or exchange information; includes giving / receiving assignments and / or directions.

Frequency :      _3        10. INSTRUCTING - Teaching subject matter to others or training others through explanation, demonstration, and supervised practice; or making recommendations on the basis of technical disciplines.

Frequency :       1          11. INTERPERSONAL SKILLS / BEHAVIORS - Dealing with individuals with a range of moods and behaviors in a tactful, congenial, personal manner so as not to alienate or antagonize them.

Frequency :       _4

F UNCTIONAL A TTRIBUTES – JOB TITLE

III. E NVIRONMENTAL C ONDITIONS & P HYSICAL S URROUNDINGS 1. STANDARD OFFICE ENVIRONMENT - Involves sitting at a desk or other workstation.

Frequency :      _3        2. EXTREME COLD - Exposure to non- weather-related cold temperatures.

Frequency :       1         3. EXTREME HEAT - Exposure to non- weather-related hot temperatures.

Frequency :       1          4. WEATHER - Exposure to hot, cold, wet, humid, or windy conditions caused by the weather.

Frequency :       1         5. WET AND / OR HUMID - Contact with water or other liquids; or exposure to non- weather-related humid conditions.

Frequency :       1           6. NOISE - Exposure to constant or intermittent sounds or a pitch or level sufficient to cause marked distraction or possible hearing loss.

Frequency :      1        7. VIBRATION - Exposure to a shaking object or surface. This factor is rated important when vibration causes a strain on the body or extremities.

Frequency :       1        8. ATMOSPHERIC CONDITIONS - Exposure to conditions, such as fumes, noxious odors, dusts, mists, gases, and poor ventilation, that affects the respiratory system, eyes, or the skin.

Frequency :       1      9. CONFINED / RESTRICTED WORKING ENVIRONMENT - Work is performed in a closed or locked facility, providing safety and security for clients, inmates, or fellow workers.

Frequency :       1        IV. H AZARDS