Front Desk Coordinator

CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.

AdmireMD Plastic Surgery + Skin Clinic , one of our valued partners, is looking for a Front Desk Coordinator to join their team at their new location opening soon in Arcadia, AZ.

About the Clinic :

AdmireMD Plastic Surgery + Skin Clinic is led by Dr. Anthony A. Admire , a board-certified plastic surgeon recognized as a "Top Doc" in PHOENIX magazine over 15 times. The clinic offers a range of surgical and non-surgical procedures, including deep plane facelifts, rhinoplasty, breast augmentations, tummy tucks, and advanced skin treatments. Dr. Admire and his team are committed to delivering personalized care aimed at achieving natural and satisfying results.

About the Position :

The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.

The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanour. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.

Work Schedule :

This is a full-time position. Monday - Thursday 9 : 30 AM - 6 : 00 PM, Friday 9 : 00 AM - 1 : 00 PM

Responsibilities :

• Customer Engagement : Create a welcoming and informative environment for customers by offering in-depth product knowledge, addressing their queries, and assisting them in making informed purchasing decisions. Knowledge of all physician's credentials, and able to relay them to patients when determining purchasing decisions.
• Merchandising : Assist in maintaining visually appealing displays that highlight our products and attract customer attention. Ensure products are properly stocked and organized.
• Customer Relationship Management : Build strong relationships with repeat customers by offering personalized attention and follow-up support. Maintain a database of customer preferences for future reference.
• Promotions and Events : Support promotional activities, events, and product launches by actively engaging customers and promoting featured products.
• Team Collaboration : Collaborate with other team members and vendors to create a cohesive and customer-focused environment.
• Customer Feedback : Actively seek customer feedback and communicate insights to the Cosmetic Supervisor to improve product offerings and service quality.
• Hygiene and Sanitation : Ensure the cleanliness and hygiene of the medical spa, including sampling products and maintaining a tidy workspace.
• Scheduling : Establish and maintain contact with patients considering or awaiting cosmetic procedures. Maximize scheduling utilization by using a cancellation list, managing the lead list and CRM software, adding on procedures, etc.
• Front Desk Management Including(but not limited to) the following :

Greets and check-in patients upon arrival.

Qualifications and Requirements :

Benefits :

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