Audio Technician (Laguna Woods, CA) Job at Audibel in Laguna Woods

Overview

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The Audiology Technician provides support within a clinic / office to help the needs of the licensed audiologist / hearing aid specialists. The Audio Tech will be responsible for monitoring and facilitating testing with patients and cleaning / adjusting hearing aids under the direct supervision of the licensed provider. The Audio Tech must abide by applicable state and federal laws under the scope of practice of an assistant to a licensed provider. Position may require travel to various office locations and a temporary / provisional license.

At Audibel, a subsidiary of Starkey we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on how to choose the best style and technology to enhance their lifestyle.

The Audio Tech is also responsible for the daily activities at the front desk for the retail site. This position is the first point of contact either in person or on the phone with patients and vendors. He / she is responsible for creating a positive first impression and providing a quality Patient Journey experience. This position supports the provider by performing a variety of customer service, sales, marketing, operational and administrative functions.

You Will Ensure a Positive Patient Experience

• Immediately acknowledge, greet and service all guests in a friendly, professional manner.
• Check patients in and out of patient management software, track orders / sales and maintain daily, weekly and monthly reports.
• Utilize elevated customer service approach and communication style when working with patients.
• Direct and answer calls in a timely, professional fashion.

You Will Provide Administrative Assistance

You Will Contribute Technical Support

You Will Complete Varied Tasks

Requirements

Compensation and Benefits

Company information : Audibel is a subsidiary of Starkey. Referrals increase your chances of interviewing at Audibel. Get notified about new Audio Technician jobs in Laguna Woods, CA .

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