Information Technology Specialist

Job Description

Job Summary

The Information Technology Specialist provides support for the IT department and end users. This role ensures that computers, hardware, software, mobile devices, networks, servers, etc are setup and working efficiently. IT Specialists are responsible for setting up devices and software to ensure new hires on onboarded efficiently. IT Specialists also maintain databases to ensure login credentials are updated and secure. It is important that IT Specialists are efficient, diligent, and accurate. The IT Department strives to be dependable and efficient.

Management Responsibilities

• Coordinate trainings with Employee Outreach Department
• Prepare for IT updates and trainings
• Work with IT Manager to ensure everything is setup and ready for new hires
• Organize, manage, and update support tasks
• Ensure IT Department is efficient and responding to task quickly
• Manage asset tracking to ensure all devices are enrolled
• Organize, manage, and update login credential, asset tracking, etc
• Provide user support
• Educate users on company software

Position Responsibilities

Required Skills

EEO