Warehouse Operations Manager

Warehouse Operations Manager

Bradford Airport Logistics (BAL) offers a tremendous career opportunity in a high growth environment that brings together technology and services within the exciting aviation industry. Bradford Airport Logistics is seeking a dynamic, hands-on Warehouse Operations Manager based out of our Receiving and Distribution Center. In this key position, you'll lead a team of logistics specialists to deliver product to the airport concessionaires from our location at the Portland International Airport (PDX). We're counting on you to maximize terminal and customer service performance by providing proactive and highly visible leadership within the airport terminals. In this critical role, you will work in collaboration with other departments to achieve customer KPIs and SLAs, as well as act as a champion of the BAL company values.

Responsibilities :

• Act as a primary point of contact for all customers, regulatory agencies, and stakeholders in the logistics supply chain supporting Portland International Airport concessions
• Build strong working relationships with retail concessionaires at the Terminals with the goal to provide an effective route for diagnosis and resolution of issues
• Manage delivery volume of all products to airport terminals
• Direct logistics specialists in their daily operations within the airport terminals
• Manage metrics to ensure that all contractual metrics are met and exceeded
• Develop staff in areas of logistics, customer service, regulatory compliance, and operations
• Use the proprietary company database to track service levels and perform trend analysis
• Operate across multiple terminals to support the needs of the business
• Ensure high standards of customer satisfaction through regular interactions and formal meetings with airport concessionaires
• Ensure high standards of safety and security are upheld in the terminal operation
• Encourage proactive reporting of safety incidents and perform trend analysis of incidents
• Execute new solutions in support of continuous improvement of the airport terminal concession operators retail sales and performance
• Perform other duties as assigned

Qualifications :

What's in it for you? Bradford Airport Logistics has an excellent, competitive annual compensation plan available. The benefit package includes :

If you are looking to grow with an innovative, core values based company, please apply today! All job offers are contingent upon passing a pre-employment drug screen, airport background check and clean driving record review. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.