Sr. Learning & Development Manager

Sr. Learning & Development Manager

As the Sr. Learning & Development Manager, you will be instrumental in shaping Docusign's employee landscape, designing and implementing world-class development programs that empower our leaders and employees to embody our values, drive innovation, and lead with empathy and effectiveness in a rapidly evolving global environment. You will play a key role in cultivating a robust leadership pipeline that supports our ambitious growth and strengthens our culture.

This position is an individual contributor role reporting to Sr. Director, Learning & Development.

Responsibilities

• Conduct comprehensive needs assessments in partnership with HR Business Partners and senior leaders to identify critical leadership capabilities and development gaps across all levels.
• Design, develop, and implement innovative, scalable, and impactful leadership development programs, workshops, and learning experiences that align with Docusign's values and strategic priorities.
• Incorporate cutting-edge adult learning principles, neuroscience, and leadership theories into all program designs, ensuring relevance and effectiveness.
• Lead the selection and management of external vendors, consultants, and executive coaches, ensuring high-quality and cost-effective partnerships.
• Facilitate high-impact leadership development workshops and training sessions for diverse global audiences, fostering an engaging and interactive learning environment.
• Provide coaching and guidance to leaders, supporting their individual development journeys and enhancing their leadership effectiveness.
• Build strong relationships with internal subject matter experts to leverage internal knowledge and talent in program delivery.
• Develop and implement robust evaluation methodologies and metrics to assess the effectiveness, business impact, and ROI of all leadership development initiatives.
• Analyze program data and feedback to identify trends, generate actionable insights, and make data-driven recommendations for continuous improvement and evolution of programs.
• Communicate program successes, challenges, and strategic direction to key stakeholders and senior leadership.
• Build and maintain strong, collaborative relationships with HR Business Partners, senior leadership, and other cross-functional teams to ensure leadership development initiatives are integrated, supported, and aligned with organizational goals.
• Act as a trusted advisor to leaders on leadership development best practices, trends, and solutions.
• Champion a culture of continuous learning, growth, and feedback throughout the organization.
• Curate and develop compelling learning content, including presentations, facilitator guides, participant materials, and digital learning resources.
• Leverage Docusign's internal learning technologies (LMS, collaboration tools, etc.) to optimize program delivery, accessibility, and learner engagement.

Job Designation

Hybrid : Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency : Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role / job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic

Preferred

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations :

California : $140,000.00 - $225,075.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area) : $133,800.00 - $197,750.00 base salary

This role is also eligible for the following :

Global benefits provide options for the following :

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states : Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our