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RN System Director Utilization Management
RN System Director Utilization ManagementMedstar Good Samaritan Hospital • Clinton, MD, US
RN System Director Utilization Management

RN System Director Utilization Management

Medstar Good Samaritan Hospital • Clinton, MD, US
2 days ago
Job type
  • Full-time
Job description

System Director Of Utilization

MedStar Health is looking for a System Director of Utilization. With 10 nationally respected hospitals and over 500 specialty, urgent care, and primary care locations, MedStar Health is the leading healthcare provider in Maryland, DC, and Virginia.

The System Director of Utilization is responsible for overseeing utilization review operations across a defined group of hospitals within designated region of Maryland or the District of Columbia. Possesses deep knowledge and expertise specific to regulatory requirements of the region. Responsible for operationalizing strategic vision in partnership with system ACM leaders. Ensures consistent application of evidence-based review practices with oversight and performance management of UR RN teams. Drives performance aligned with regulatory and payor expectations, ensuring the delivery of high-quality care, operational efficiencies, reduction in avoidable utilization, and collaboration with clinical and operational stakeholders.

Requirements :

  • MSN Required
  • Active DC or MD RN license Required
  • 5-7 years' experience in Utilization Management with 3-5 years' experience in Utilization Management Leadership Required
  • 3-5 years' experience in acute care bedside nursing Required

Primary Duties and Responsibilities :

  • Directs and develops Utilization Review RN teams and their managers across service lines and region, ensuring operational efficiency and effective cross coverage.
  • Drives departmental strategy by analyzing key metrics and productivity data, identifying trends requiring rapid attention, and collaborating with stakeholders to implement real-time solutions.
  • Oversight and awareness of daily utilization review functions, including admission and continued stay reviews, appropriate level-of-care determinations, and pre-bill denial interventions.
  • Serves as regional regulatory expert, monitoring policy changes, identifying trends requiring escalation, and maintaining compliance with state specific regulations including reimbursement structures, Medicaid requirements, and review protocols.
  • Manages UR RN float pool for region and ensures operational efficiencies and continuity across hospitals, including during volume surges, staff leave, or transitions.
  • Participates in the development of systemwide goals, policy updates, and technology implementations impacting utilization management. Leads initiatives to support department strategy, i.e., length of stay, observation conversion, timely reviews, and complex clinical cases by monitoring and reporting regional utilization metrics.
  • Serves as the primary contact for hospital executive and clinical leadership in the designated region, aligning utilization management strategies with local needs under the direction of senior leadership while promoting efficiency and regulatory compliance.
  • Performance management of staff including float pool, ensuring licensure, competencies, and annual performance reviews.
  • Leads UM Committee, in partnership with physician advisor, for each hospital within region. Ensures connectivity and cadence of communication with each ACM Director, Physician Advisor, and CMO at each site. Responsible for escalations and connectivity to long length of stay and complex discharge team, as well as revenue cycle management.
  • Facilitates cross-functional collaboration with discharge planning / care coordination, physician advisors, and medical staff to optimize resource use.
  • Provides training, mentorship, and professional development opportunities for UR teams, supporting retention, engagement, and high performance. Leads onboarding and orientation, in partnership with other key leaders, for all new hire UR RNs.
  • Leads ongoing education and competency of entire UR RN team ensuring quality reviews and criteria usage. This includes interrater reliability, Sitel modules, Compass education modules, and updates to MCG and InterQual.
  • Ensures compliance with CMS guidelines, commercial payor requirements, and accreditation standards (i.e. Joint Commission)
  • Provides clinical assessment, evaluation, and disposition of persons presenting with behavioral health concerns or illness.
  • Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
  • Participates in multi-disciplinary quality and service improvement teams.
  • Minimal Qualifications :

    Education :

  • Bachelor's degree Science in Nursing (BSN) required and
  • Master's degree in Nursing (MSN), Healthcare Administration, Business or related field required
  • One year of relevant education may be substituted for one year of required work experience.
  • Experience :

  • 5-7 years Utilization Management experience required
  • 3-4 years Nursing experience in acute care setting required and
  • 3-4 years progressive leadership / staff management experience, ideally in a multi-facility or system role required
  • One year of relevant professional-level work experience may be substituted for one year of required education.
  • Licenses and Certifications :

  • RN - Registered Nurse - State Licensure and / or Compact State Licensure in the State of Maryland or District of Columbia Upon Hire required and
  • Certification - Nursing Administration or Professional (Specialty) MCG or Change Health (Interqual) Certification Upon Hire preferred and
  • CCM - Certified Case Manager Upon Hire preferred and
  • Accredited Case Manager (ACM) Upon Hire preferred
  • Knowledge, Skills, and Abilities :

  • Excellent leadership, communication, and team development skills
  • Strong analytical and operational decision-making capabilities
  • Strong verbal and written communication skills with ability to effectively interact with all levels of management, internal departments and external agencies.
  • Ability to build comprehensive reports and effectively convey information to others
  • Working knowledge of various computer software applications preferred. individual with the ability to multitask.
  • This position has a hiring range of $142,064 - $287,996

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    Utilization Management Rn • Clinton, MD, US

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