SENIOR CLERK - 64030857

Senior Clerk

The State Personnel System is an E-Verify employer. Requisition No : 863724 Agency : Department of Health Working Title : Senior Clerk - 64030857 Pay Plan : Career Service Position Number : 64030857 Salary : $1,496.52 Biweekly Posting Closing Date : 10 / 29 / 2025

Your Specific Responsibilities :

• Interviews clients (both telephone and in person) to determine the appropriate program and / or other social services based on patient / client needs
• Records and updates client demographic information completely and accurately into the Health Management System (HMS)
• Accurately schedules clients in HMS for DOH-Charlotte programs in accordance with established policies and procedures.
• Identifies insurance coverage and limitations with insurance plans
• Obtains, verifies, inputs and ensures proper documentation of Medicare, Medicaid, Insurance and / or third-party liability information into HMS via electronic verification systems.
• Interviews and records client information obtained through interview and other data sources to determine financial eligibility (sliding fee scale) for services into HMS program
• Responsible for the maintenance, retrieval, and filing of confidential medical records
• Processes medical record releases, reviewing for completeness prior to the release of confidential information
• Bills services provided accurately to appropriate insurance and / or third party into HMS
• Responsible for balancing daily reconciliation of cash drawer to receipts
• Attends and participates in Quality Improvement Activities, In-Service programs, and Staff Meetings
• Successfully completes annual DOH mandatory trainings as well as other assigned trainings within the specified timeframes
• Reports all problems immediately using the chain of command
• Serves as a backup to enter Healthy Start Prenatal / Postnatal screening forms within required timeframes
• Performs related duties in accordance with agency policies and supervisor instructions
• Issues birth and death certificates in accordance with agency policies

Required Knowledge, Skills, and Abilities :

Qualifications :

Where You Will Work : Port Charlotte, FL

The Benefits of Working for the State of Florida :

Please be advised : Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and / or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note : You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.