Job Description
Job Description
PAY RANGE : Guaranteed $18.00+ / hour
HOST / HOSTESS POSITION :
Our Host / Hostess will be the first point of contact for our guests! You will greet guests, provide accurate wait times and escort customers to the dining and bar areas. Your goal is to ensure our guests have a positive dining experience from the moment they walk through the door!
HOST / HOSTESS RESPONSIBILITIES :
- Welcome each guest as they walk into the venue
- Provide accurate wait times and monitor waiting lists
- Take and manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and introduce or provide guest with servers name
- Thank customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers' questions
- Assist wait staff as needed
- Additional responsibilities as needed by the restaurant
HOST / HOSTESS QUALIFICATIONS :
High school diploma; preferredPrevious work experience as a Host / Hostess or ServerExperience in managing reservationsUnderstanding of restaurant etiquetteDemonstrable customer-service skillsExcellent communication skills (via phone and in-person)Strong organizational skills with the ability to monitor the entire dining and bar areaAble to walk and stand during an entire shift