Team Member Relations Specialist

SUMMARY : To create positive team member relations through the administration of policy and procedures as well as the organization of team member events. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with planning, organizing and implementing team member events such as picnics, holiday parties, feasts, giveaways, etc. and track results ensuring budgetary guidelines are followed
• Monitor, coordinate and deliver team member recognition programs such as luncheons / annual banquet, Way Program and service awards
• Update and monitor team member communications such as bulletin boards, electronic systems, newsletter, Gaming License information, etc.
• Assist with processing unemployment claims
• Process, mediate and document work-related issues (including harassment complaints and investigations) and follow up accordingly
• Process team members' attendance and performance related counseling's and administer attendance tracking in the HRMS
• Assist staffing with rehire status issues and internal team member transfers
• Be a resource for team members and management

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required :

Skills

Required :

Abilities

Required :

REQUIRED TRAINING

PHYSICAL DEMANDS

WORKING ENVIRONMENT