Account Manager

Job Description

About the Company - Are you ready to join a company that's not just a workplace, but a legacy? Welcome to Grand + Benedicts, where innovation meets tradition and where every employee is valued as a pioneer. At Grand + Benedicts, we're more than just a company - we're a tight-knit community. Our culture is rooted in heart, where every individual matters, and every client is treated as a VIP. Whether we're serving a multinational chain or a small, independent business, we bring the same passion and attention to detail to each project. But it's not all about work. We believe in striking a balance between professional excellence and personal well-being. Our workplace offers an on-site gym and wellness programs throughout the year, ensuring that employees can maintain a healthy work-life balance. If you're passionate, skilled, and eager to be part of a dynamic community that values both excellence and well-being, Grand + Benedicts is the place for you. Join us in shaping the future of retail and discover a career where your talents are celebrated. Apply now and become part of our enduring legacy.

The Account Manager reports directly to the Account Management Director.

About the Role – The Account Manager performs the following :

• Serve as the primary or secondary point of contact for assigned retail and brand accounts, managing 8–14 accounts depending on size and workload.
• Direct and execute retail fixture programs and projects on time, within budget, and according to client requirements.
• Act as the central liaison between Sales, Purchasing, Accounting, Business Development, and clients to ensure smooth communication and resolution of issues.
• Enter and process work orders to initiate shipping and invoicing.
• Utilize different systems for information gathering, proposals, and invoice processing.
• Manage high volumes of email regarding schedules, changes, work orders, and shipping details.
• Initiate and facilitate meetings to keep projects on track.
• Compile and communicate reports required by clients and internal stakeholders.
• Monitor and resolve challenges related to distribution, inventory, quality, schedules, and other project-related issues.
• Collaborate with Purchasing and Business Development to provide timely solutions for client needs.
• Interpret and work with store layouts and fixture drawings to support fixturing programs.
• Contribute to a collaborative, solution-oriented work environment while maintaining strong client relationships.
• Other duties as assigned.
• This is not a sales role.

Qualifications – The Account Manager should possess the following :

Salary Range - The salary range for this role is $70,000-$80,000 based on experience.

Equal Opportunity Statement - It is the policy of Grand + Benedicts, Inc. that employment decisions shall be based on merit, qualifications and competence. Employment practices shall not be influenced or unlawfully affected by an applicant’s or employee’s race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Grand + Benedicts complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Grand + Benedicts, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Grand + Benedicts, Inc. employees to perform their expected job duties is not tolerated.