Catering Venue Manager
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, fashion, and culture. An official partner and / or service provider to over 150 iconic rights holders, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE : TKO), a premium sports and entertainment company.
We are searching for a talented, motivated, and highly detailed Catering Venue Manager to join our team to help in the planning and execution of amazing experiences for the FIFA World Cup 26 Premium Hospitality Programs.
As a Catering Venue Manager, you are responsible for coordinating and managing all catering operations across the set venue, ensuring consistency, quality, and profitability. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as :
- Oversee the execution of catering service that align with FIFA World Cup 26 objectives, ensuring consistency, cultural relevance, and quality across all spaces within the venue.
- Execute catering delivery strategy, staffing models, and service expectations by venue type following narratives set forth by the core On Location Catering Team.
- Collaborate with culinary and logistics teams to ensure the narratives are realistic and executable under live-event conditions.
- Implement strategic initiatives to elevate guest satisfaction through innovative food and beverage offerings, streamlined service delivery, and personalized hospitality experiences.
- Lead the evaluation process by gathering guest and stakeholder feedback to identify opportunities and implement continuous service improvements.
- Develop and manage detailed project timelines to ensure deliverables are met in alignment with organizational goals and client expectations.
- Proactively identify potential issues and lead on-site troubleshooting to ensure flawless event execution from planning through live operations.
- Work with the Performance team to help create and oversee tournament time reporting.
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.
You have these :
35 years of progressive, full-time experience in the catering or hospitality industry, with a focus on multi-unit operations, and staff leadership.Bachelor's degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, DocuSign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.Flexibility and positive attitude to work long days, evenings, weekends, and holidays when necessary.Occasionally lift and / or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement).The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.Conversational English as a minimum.Legally able to work with no sponsorship assistance in venue location.Ability to pass Accreditation process.This role will be paid as a weekly rate, based on 40 hours per week.