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Deficit funded Case manager
Deficit funded Case managerBuffalo Federation of Neighborhood Centers • Buffalo, NY, USA
Deficit funded Case manager

Deficit funded Case manager

Buffalo Federation of Neighborhood Centers • Buffalo, NY, USA
11 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Deficit funded Care Manager

Job Title : Deficit funded Care manager

Reports to : Care Management Coordinator

Job Category / EEO : Non-Exempt, Fulltime

Department : Care management

Remote : No

Pay Range : $20.25-20.43 / hr

Position Purpose : Provides person-centered service to an assigned caseload of adult clients in a way that reduces clients' hospitalizations and promotes overall improvement of mental health so that clients' quality of life improves and their use of emergency and inpatient services decreases.

Primary Position Responsibilities :

Care Planning and Coordination

  • Provides comprehensive assessment, evaluation, and care planning and coordination services to clients who have chronic medical problems and / or significant mental illness.
  • Provides Care Management activities including face-to-face meetings, mailings, electronic communications and telephone calls with clients, their families / significant others, and various community service providers.
  • Manages caseloads that vary from 55-60 persons depending on level of contact needed per client.
  • Responds on a timely basis to telephonic, e-mail, or other communications related to consumers, internal correspondence, or outside communications related to the Care Manager position.
  • Advocates for clients, monitors their health and medication adherence, arranges for / transport to medical appointments, and connects to entitlements.

Outreach and Crisis Intervention

  • Intervenes when clients are in crisis, evaluating risks and supports, and develops and implements a crisis management plan. Evaluates when crises have resolved and / or are managed and adjusts service levels accordingly.
  • Works effectively within a designated BFNC Care Management Team to provide necessary services to all consumers attached to the team to ensure 24 hour, 7 day a week coverage.
  • Provides outreach and engagement activities to active and potential clients to get them involved and committed to treatment and care management.
  • Documentation, Statistical Tracking and Quality Assurance Activities

  • Develops, monitors, and periodically updates a comprehensive, individualized, client centered Plan of Care that will integrate the individual's medical and behavioral health services, rehabilitative, long term care, and social service needs as applicable.
  • Maintains audit-ready charts including required assessment, service planning and Contact Notes as required. Inputs and retrieves electronic data from various systems including database and web-based systems.
  • KNOWLEDGE AND SKILL REQUIREMENTS

  • Must have use of an automobile and valid driver's license
  • High School degree with 3 years of experience in a human services or healthcare setting working directly with people. Bachelors degrees welcome.
  • Possesses strong Emotional Intelligence, remaining calm and centered with an even temperament
  • Works well independently as well as within a team setting, demonstrating superior interpersonal skills in collaborating with other providers and consumer- centered community support systems
  • Demonstrated passion for working with people from all backgrounds and ages and providing person-centered care supported by Cultural Competency
  • Excellent written and oral communication skills with strong organizational and time management skills
  • Must exhibit a passion for BFNC's vision, mission and values and act as a role model for agency values and responsible practices
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this
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    Case Manager • Buffalo, NY, USA

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