Technical Project Manager - Epic

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.

Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world.

ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description:

We are looking for a dynamic and experienced Technical Project Manager with Epic certification and a strong understanding of Bridge to lead complex healthcare integration projects. In this role, you will manage end-to-end delivery of interfaces between Epic and third-party systems via Bridge, ensuring alignment across technical, client, and internal teams.

This is a full-time, computer-professional exempt position. The Technical Project Manager in this position will be responsible for to deliver project(s) that span across multiple software solutions in the ELLKAY product suite to support our growing laboratory and hospital client base. This includes the full project management cycle, including management of issues, risks, and project change requests to ensure successful and on-time project delivery.

The Technical Project Manager has the authority to run each project on a day-to-day basis and is ultimately responsible for establishing and cultivating a positive working relationship with each laboratory or hospital client from an Operations perspective.

Essential Duties & Responsibilities:

• Own project delivery for Epic integration initiatives involving the Bridge engine.

• Coordinate with Epic-certified analysts, technical teams, client stakeholders, and vendors.

• Develop and maintain project plans, timelines, and deliverables across multiple concurrent projects.

• Facilitate Kick-off, status, and escalation calls with internal and client teams.

• Identify and mitigate project risks while keeping stakeholders informed.

• Oversee testing and validation phases (unit, integrated, UAT).

• Ensure projects meet client requirements, Epic standards, and company SLAs.

• Maintain documentation, including specs, mapping sheets, and change logs.

• Manage all aspects of multiple related projects to ensure overall success of the customer implementation

• Manage the day-to-day project activities and resources and chair the regular project status update meetings with the customer

• Provide status reporting to internal and external leadership / stakeholders regarding project milestones, deliverables, dependencies, risks, and issue

• Demonstrate a functional acumen to support how solutions will address client goals

Qualifications:

• Epic Certification in at least one module (e.g., Bridges, HL7, Chronicles)

• 2+ years of project management experience, including tracking and planning projects.

• 2+ years of experience in a hospital environment preferred

• Strong knowledge of HL7, Epic Bridges, and EHR/PM interoperability.

• Proven experience leading technical or interface teams in client-facing roles.

• Excellent communication, organizational, and problem-solving skills.

• Ability to manage competing priorities in a fast-paced environment.

• Participate in or oversee on-call rotations, supporting critical production incidents and ensuring rapid resolution

Referred Qualifications:

• PMP or Scrum certification.

• Experience working with middleware platforms or integration engines like Cloverleaf, Mirth, or Rhapsody.

• Familiarity with other EMRs (Cerner, Meditech, NextGen, etc.)

• Experience with HIPAA-compliant data handling and secure interface protocols.

Benefits:

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

• Medical, Dental, and Vision benefits
• Employer-paid Life and LTD
• 401k w/ matching – once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Generous FTO
• Remote work options
• Employee Discounts
• Parental Leave

Our awesome culture includes:

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On site in HQ Free daily lunches

Additional information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit www.ELLKAY.com.

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.