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General Manager

General Manager

RaceTracRocky River, OH, US
1 day ago
Job type
  • Full-time
Job description

General Manager

Your Leadership. Your Store. Your Impact. At RaceTrac, our General Managers don't just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If you're a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! You'll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success. What's In It for You?

Competitive pay and performance-based incentives

Career growth opportunities we promote from within!

Comprehensive training and development to enhance your leadership skills

Lead with guidance operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most : your people and your guests.

A fast-paced, guest-focused environment where no two days are the same.

Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more!

What You'll Do

Lead & Develop a Winning Team

Foster a guest-obsessed culture, ensuring every guest interaction is exceptional

Recruit, train, and mentor team members, preparing them for growth opportunities

Provide continuous feedback, coaching, and performance management

Create a positive and engaging work environment where team members feel valued

Drive Store Performance & Profitability

Execute operational plans to meet sales, labor, and profitability goals

Analyze sales, margin, and labor reports to identify opportunities for improvement

Operationalize marketing strategies to boost food sales and promotions

Monitor inventory, cash handling, and store expenses to optimize financial results

Ensure High Standards in Food & Safety

Lead by example in upholding good safety and sanitation standards

Conduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectations

Train and enforce compliance with food handling, safety regulations, and company policies

Maintain a Clean & Organized Store

Ensure the store is always clean, well-stocked, and visually appealing

Proactively address maintenance needs and vendor relationships

Oversee scheduling and payroll execution to ensure proper staffing levels

What We're Looking For

5+ years of retail, food service, or restaurant management experience (High-volume preferred)

Strong leadership, coaching and team-building skills

Ability to analyze business metrics and make data-driven decisions

Proficiency in Microsoft Office Suite and financial reporting

Knowledge of labor laws and staffing best practices

Must-Haves for This Role

High School Diploma or GED, in progress or completed

Ability to lift up to 50 lbs. and perform physical tasks, as needed

Must obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.

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General Manager • Rocky River, OH, US

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