Assoc Network Ops Engineer

Overview

As an Associate Network Operations Engineer, you will perform reactive monitoring of all core level telephone, IP and Video elements within network facilities. You will be responsible for initial triage, escalation, and resolution of network troubles, as well as vendor engagement.

Responsibilities

• Monitor core level telephone, IP and Video elements within network facilities
• Perform initial triage, escalation, and resolution of network troubles
• Engage with vendors as needed to resolve issues
• Escalate customer-impacting and install-impacting major incidents to the appropriate verticals for each line of business, technology product, critical network facility, and service delivery platform
• Support protection and reliability of Spectrum's growing network

Qualifications

Other Information

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Get to Know Us : Charter Communications is known by Spectrum products and services, including Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. Spectrum is an Equal Opportunity Employer. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Location

Austin, TX

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