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System Engineer SCCM / Jamf
System Engineer SCCM / JamfEclaro • Fairfield, CT, United States
System Engineer SCCM / Jamf

System Engineer SCCM / Jamf

Eclaro • Fairfield, CT, United States
1 day ago
Job type
  • Full-time
Job description

System Engineer SCCM / Jamf

Job Number : 25-05057

Help people live their best lives. ECLARO is looking for a System Engineer SCCM / Jamf for our client in Fairfield, CT.

ECLARO's client runs a continuous, dynamic, and first-rate delivery of IT services to the public sector - giving people greater access to technology, allowing them to achieve more in their ventures and soar to greater heights. If you're up to the challenge, then take a chance at this rewarding opportunity!

Position Overview :

  • Dedicated System Engineer SCCM / Jamf to be primarily responsible for all patching for staff and faculty computers.
  • This position creates, tests, implements and troubleshoots all monthly patching.
  • The SCCM / Jamf Engineer will be responsible for software distribution and patch management as well as building and deploying software packages to workstations.
  • The selected consultant will provide administration support for software package development and configuration management and will research and evaluate software and hardware technologies.
  • Desktop Technician :

Responsible for new installs, peripherals and software.

  • Troubleshoots supported campus software, assists with multiple computer platforms and assists with maintaining user account information including rights, security and systems groups.
  • Provides exceptional customer service to our faculty and staff.
  • This position will provide technical support at special events as needed.
  • Responsibilities :

  • Lifting computer boxes.
  • Manage and monitor all security patching, including configurations, testing, and maintenance.
  • Implement and maintain backups, security, and redundancy strategies.
  • Identify potential issues and integrate possible solutions.
  • Craft custom scripts, reducing requirement of human interaction.
  • Enable faster and smarter business processes and implement analytics for meaningful.
  • Engage with upper management regularly with reports on patching status activities, and achievements.
  • Routinely test software for bugs, redundancies, and security issues.
  • Timely reporting on the log sheet for the rapid response to any glitches.
  • The SCCM Engineer (Software Packaging) will perform Release and Deployment of patching packages
  • Desktop Technician :
  • Maintains, analyzes, troubleshoots and repairs computer systems, hardware, computer peripherals for both Macintosh and Windows.

  • Documents, maintains, upgrades or replaces hardware and software systems.
  • This involves :

    Assisting with multiple computer platforms such as Windows and Mac.

  • Maintaining user account information including rights, security and systems groups.
  • Communicates innovations and current issues for support resolution.
  • Provides support to end users on a variety of issues.
  • This involves :

    Identifying, researching and resolving technical problems.

  • Responding to telephone calls, emails and staff / faculty requests for technical support.
  • Tracking and monitoring the problem to insure a timely resolution.
  • Installing new computers, software and peripherals.
  • Participates in the growth and development of the department.
  • This involves :

    Attending departmental staff meetings as requested.

  • Communicating effectively with supervisor concerning pertinent departmental and university matters.
  • Promoting an image of efficiency and courtesy throughout the university community that is consistent with the department's mission.
  • Promotes safe and secure working conditions.
  • This involves :

    Promoting the proper utilization of equipment and materials.

  • Notifying supervisor immediately of any unsafe working conditions.
  • Performs other related duties as directed by manager.
  • Working knowledge of ticket systems, Office Suite including email, Excel and Word.

    Skills :

  • Self-starter
  • Customer focused
  • Meet deadlines
  • Exceeds expectations
  • Team player
  • Innovative / adaptable
  • 3-5 years of experience in a technical field.
  • Bachelor's degree or applicable work experience.
  • Certificates in technical field and both Mac and Windows platform knowledge, a plus.
  • Salary : $66,000.00 - $70,000.00 / Year

    If interested, you may contact :

    Maria Navarro

    maria.navarro@eclaro.com

    513-725-0112

    Maria Navarro | LinkedIn

    Equal Opportunity Employer : ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.

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    System Engineer • Fairfield, CT, United States

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