Service Technician - Residential

We are seeking a motivated and skilled tradesman to be a part of our 5-Star Service Team.

If you have the skills and the ability to interact directly with customers and you want to earn and grow with a 34-year industry leader, this might be the last place you ever work!

Position Overview The Service Technician position plays a key part of delivering on our promise of a 5-star experience and interacts directly with customers.

The 5-Star Service Technician works in the field performing warranty services and occasionally obtaining measurements for new installations.

Holds the appropriate amount of concern and focus regarding being on time for each appointment and completing two to four appointments per day, on average.

Required Skills :

• General knowledge of residential construction and basic home improvement and maintenance.
• Strong verbal communications skills (English literacy).
• Ability to work flexible shifts and adapt to changing workloads.
• Familiarity with iPad usage, mobile smart phones, and business / technology applications.
• Excellent Customer Service skills, with a focus on quality and results.  Ability to maintain a preset schedule of job assignments.
• Well-organized and on-time for each appointment, without exception.
• Self-starter, efficient, productive, works well with a team.
• Valid Driver’s License.

Qualifications / Education :

WORKING WITH IMPROVEIT CAN BE REWARDING :