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Inbound Document Routing Specialist
Inbound Document Routing SpecialistBaxter • Saint Paul, MN, US
Inbound Document Routing Specialist

Inbound Document Routing Specialist

Baxter • Saint Paul, MN, US
29 days ago
Job type
  • Full-time
Job description

Inbound Document Routing Specialist

At Baxter, we believe every personregardless of who they are or where they are fromdeserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a jobyou will find purpose and pride.

Job Summary :

The primary responsibility of the Inbound Document Routing Specialist is processing new prescriptions for Respiratory Health devices, and reviewing those prescriptions for regulatory and compliance requirements. This role is also responsible for reviewing and routing incoming documents to the appropriate work queues, and troubleshooting issues with existing patient accounts. There is collaboration with other departments within Respiratory Health when necessary, and additional administrative duties may be assigned based on business need.

Your Role :

  • Managing the documents received in the inbound fax queue
  • Entering new patient prescriptions into Total Information Management System (TIMS)
  • Review and verification of the required elements for a valid prescription, per Standard Written Order (SWO) and payer guidelines
  • Processing / routing other documentation as appropriate
  • Update and maintain existing patient accounts
  • Troubleshooting issues with existing patient accounts
  • Add and maintain healthcare professionals and healthcare locations within TIMS
  • Other duties and projects as assigned

What You Bring :

  • Associates degree or higher preferred
  • 2+ years of industry experience, preferably in health insurance and / or durable medical equipment
  • Knowledge of Medicare and State Medicaid payers helpful
  • Strong written, verbal, and interpersonal communication
  • Strong critical thinking and problem-solving ability
  • Detail orientated and ability to manage competing priorities
  • Ability to work independently as well as in a team environment
  • Possess the ability to manage time and prioritize critical priorities
  • Proficiency in Microsoft Office Software
  • Experience with Total Information Management System (TIMS)
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

    Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability / handicap status or any other legally protected characteristic.

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    Document Specialist • Saint Paul, MN, US

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