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Director, Brand Strategy

Director, Brand Strategy

Farmers Group Inc., HI, United States
14 days ago
Job type
  • Full-time
Job description

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We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture! To learn more about our high-performance culture and open opportunities, check out www.Farmers.com / careers / corporate and be sure to follow us on Instagram , LinkedIn , and TikTok .

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

  • This position serves as the strategic steward of our brand, helping define who we are, who we serve, and how we show up across every touchpoint.
  • This role leads the articulation and activation of our enterprise brand strategy, working across teams to ensure it inspires internal culture, sharpens our storytelling, and drives business growth.
  • Operating with a high degree of autonomy, this leader influences across the organization to ensure our brand is not only understood—but consistently and powerfully brought to life.

Essential Job Functions

  • Owns the cross-functional brand activation strategy.
  • Translates brand positioning into clear briefs, message architectures, and activation frameworks that align internal stakeholders, creative partners, and customer-facing teams.
  • Leads strategic planning sessions and brand immersion workshops across functions.
  • Partners closely with the research & insights team to align brand activity with enterprise measurement, ensuring brand / campaign results help optimize our activations.
  • Uses insights to proactively adjust strategy—whether sharpening creative, adjusting investment levels, or re-engaging teams across product and customer experience (CX).
  • Connects stronger brand positioning to downstream effects on pricing power, demand generation, and conversion.
  • Manages external brand vendor relationships with brand strategy, creative strategy, and activation partners. Overseeing scope development, timelines, integration, and deliverable quality.
  • Oversees scope development, timelines, integration, and deliverable quality.
  • Ensures brand activity is measurable, aligned to business outcomes, and connected to enterprise measurement frameworks.
  • Partner across functions—including product, CX, distribution, corporate communications, employer brand, sponsorship, and social media—to embed the brand strategy into business unit goals and experience design.
  • Authors compelling, insight-driven creative briefs that guide campaign development, social media strategy, sponsorship activation, and agent communications.
  • Partners with corporate communications to support internal rollout efforts, such as toolkits, training moments, or campaigns that engage employees and agents, bring the brand to life, and inspire cultural change.
  • Leads the development and enterprise adoption of Farmers’ primary and secondary target audiences. By refreshing customer segmentation and ensuring target audiences come to life across creative, media, product, and distribution channels – making them useful, actionable, and embedded across the business.
  • Education Requirements

    Experience Requirements

  • Minimum seven years in brand strategy, brand management, or integrated marketing roles with at least five years partnering across functions to embed brand into business strategy, product development, or experience design—preferably within large, matrixed organizations.
  • Minimum three years interpreting brand measurement data (brand tracking, brand lift, business outcomes) and applying it to activation planning.
  • Minimum three years managing external brand, strategy, or creative agencies and ensuring delivery of high-quality work.
  • Minimum three years leading or influencing internal culture change or driving enterprise-wide adoption of strategic initiatives to embed brand into business strategy or product development.
  • Additional Qualification

  • Effective interpersonal skills.
  • Ability to work across teams to influence change.
  • Strong understanding of brand measurement, including brand tracking, brand lift, and business outcomes, even if not designing the research.
  • Ability to influence internal and / or external constituents.
  • Able to embed brand thinking across product, customer experience, distribution, and other enterprise functions.
  • Excellent organizational skills. Fine and minute attention to detail.
  • Strategic mindset and able to connect brand positioning to demand generation, pricing power, and business outcomes.
  • Creates and fosters a test and learn culture.
  • Proven ability to lead culture change or drive enterprise-wide adoption of new strategic initiatives.
  • Ability to articulate strategic vision through clear, compelling presentations that feel on par with top-tier consulting or creative agencies—visually simplifying complexity and guiding stakeholders through the journey.
  • Farmers offers a competitive salary commensurate with experience, qualifications and location.
  • o CA Only : $152,880 - $243,540

    o CO Only : $143,360 - $210,210

    o HI / IL / MN / VT Only : $143,360 - $224,840

    o MA Only : $143,360 - $224,840

  • o MD Only : $143,360 - $224,840
  • o DC / NJ / NY / OH Only : $143,360 - $243,540

    o Albany County, NY / Cleveland, OH : $152,880 - $210,210

    o WA Only : $143,360 - $255,500

  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Anticipated application deadline : At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

    Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Farmers is an Equal Opportunity Employer and does not discriminate in any employer / employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

    Spokane, WA only : Residents who prefer not to provide their address click here to submit your resume via email : careers@farmers.com

    #J-18808-Ljbffr

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