Greeter / Admin

Job Description

Job Description

Recognized as a leader in the vacation ownership industry, Vacation Village Resorts has sent family and friends on memorable vacations since 1981. Our Company offers deeded real estate interests at more than 30 resort and affiliate properties and has generated a worldwide owner base that exceeds 400,000 families. From mountaintops to beachfront, our resorts are located in some of the most popular vacation destinations in the U.S.At Vacation Village Resorts, we are committed to providing our employees with a workplace environment that is safe, inclusive, productive, challenging, rewarding, and fun. When you become a member of our family, you join a company that is as passionate about its employees as it is about its customers and owners.Located at various hotel check-in desks and other public venues, the OPC Greeter is the Resort’s first impression and is responsible for assisting OPC Marketing Agents in scheduling appointments for guests who are vacationing to attend a sales presentation. The OPC Greeter is also responsible for handing off guests to the OPC Marketing Agents and assisting the guests before their scheduled tour by answering any questions they may have with the hotel or surrounding area such as where to purchase attraction tickets, restaurants, shopping or any other vacation information guests may be seeking. The Greeter should be outgoing, organized, dependable, goal-oriented individuals with strong communication skills. Bilingual a plus, but not necessary.

Essential Responsibilities :

• Greets customers and their families.
• Pre-qualifies customers to ascertain whether they are a good candidate for booking.
• Hands off customers to OPC Marketing Agent to be booked for a timeshare or Voyages Travel club tour.
• Performs other duties as assigned.

Qualifications :

Equitable work experience with a HS Diploma or equivalent considered.

Requires professional appearance and attire.

Excellent customer service skills are mandatory.

Experience in dealing with customers issues.

Must be motivated, outgoing, friendly, tactful and well organized.

May be required to work weekends, holidays and extended hours, if needed.

The position may require the ability to work at multiple designated local locations on a weekly basis.

Previous timeshare customer service experience preferred.

Benefits :

Paid Weekly

Flexible Schedule

Paid Training

Paid Time Off

Health / Dental / Vision / Life Insurance

Accidental / Pet Insurance

401k Retirement Plan

Employee Discounts