Residential Aide, The Landing Family Shelter

Job Description

Job Description

Who We Are :   CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive.  We take a comprehensive approach by offering more than 180 integrated programs in : Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility.  Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and / or supported housing.

CAMBA’s The Landing Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 169 families who are in a transitional residence program for homeless families. The three story facility has rooms of various sizes, common areas and provides on-site security and social services

Position : Residential Aide

Reports To : Shift Supervisor

Location : 9400 Ditmars Boulevard, Queens, NY 11369

What the Residential Aide Does :

• Update and inform clients of program changes (i.e., food services changes, laundry assignments, etc.) through individual and group meetings.
• Conduct room inspection to ensure client compliance with facility policies.
• Intervene and diffuse inappropriate client interaction, as necessary.
• Monitor clients’ behavior and report client changes in behavior or personal care to Supervisor and / or appropriate social services staff.
• Ensure that clients receive personal care products and laundry products weekly, and replace any personal care items as needed.
• Sort, count, and bag bed linens, blankets, and towels (may wash, dry and fold).
• Distribute clean bed linens, blankets, pillows, and towels to clients.
• Monitor clients' use of laundry facilities, including running new client’s belongings through the dryer.
• Strip former clients' rooms, sort, bag, label and document belongings, carry bags to storage area, and store bags for safekeeping.
• Identify, sort, bag, label and document valuable client belongings (i.e., electronics, cash, documents, etc.) and give to Supervisor for storage.
• Follow client belongings policy and retrieve personal property of former clients upon their return.
• Escort clients, as needed.
• Check food deliveries for quality and quantity of items and report any issues to Supervisor.
• Prepare kitchen and dining facilities for mealtimes and clean up after each meal.
• Heat and serve prepared foods according to Food Standards Policy (i.e., follow menu, set portion sizes, food service hygiene, check temperature of meals, etc.)
• Store food according to the Food Storage Policy (i.e., check temperature of refrigerators, rotate food, etc.)
• Prepare paper goods, setups and condiments for mealtimes.
• Set up coffee and hot water urns before each meal.
• May collect garbage in bags and remove to appropriate storage location.
• May prepare and serve lunch.
• May plan, coordinate and facilitate social and / or peer support events for clients.

Minimum Education / Experience Required :

Other Requirements :

Compensation : $18.50 hourly

When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and / or program size, internal equity, skills and other factors that may be required for the position and organization.

Status : Full-time (35 hours per week) (Sun-Tues 8AM-4PM, Fri & Sat 2PM-10PM)

Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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