Rental Technician

Properly select and fit ski and snowboard equipment for rental customers.

Essential Duties and Responsibilities

• Confirm rental forms are completed and verify accuracy of information.
• Verify rental equipment is paid for and lift tickets are purchased.
• Provide expert advice regarding selection of equipment and gear.
• Fit boots, skis, snowboards, poles and helmets to guest satisfaction.
• Explain how the equipment works and reinforce safety techniques.
• Adjust DIN settings for guest weight, height and ability level.
• Process rental equipment through rental inventory system.
• Inspect equipment before and after rental and tag any needed repairs.
• Maintain rental fleet inventory promptly tracking returned equipment.
• Prepare and organize rentals for large groups and school programs.
• Disinfect boots and helmets per manufacturer recommendations.
• Process cash and credit card transactions accurately and efficiently.
• Manage the till, count start cash and prepare nightly deposit bags.
• Handle customer complaints in a professional and diplomatic way.
• Maintain rental shop and storage racks in a neat and organized fashion.
• Answer telephone calls directed to the rental shop.
• Perform other tasks as assigned by manager.

Minimum Qualifications (Knowledge, Skills, Abilities)

Core Competencies

Physical Demands

Requirements

Shift Requirements :

Age Requirements :