Real Estate Assistant - Operations Coordinator

Summary

We Can't Wait to Meet You!

You're the engine that keeps a high-performance real estate team running.

At the Mark Nazzal Real Estate Group, our Operations Coordinator isn't "just" an admin - you are the system-builder, the organizer, the quality-control expert, and the glue that holds the client experience together from lead to close.

If you love structure, thrive on creating order, enjoy supporting others, and want to be part of a team that brings energy, creativity, and high standards every day, this role is where you can truly shine.

You'll work closely with Mark, support the agents, help refine our systems, and play a key role in building the team's future. This is an opportunity to grow in the real estate industry while shaping how a small, powerful team delivers an elevated, boutique client experience.

Responsibilities

Job Responsibilities:

• Collaboratively build, implement, maintain, and OWN all systems for internal communication, team calendar, company social media presence internally and externally, office management, client care systems, team retention and recognition including events and moments campaigns, onboarding systems for new agents, and referrals.
• Assist as needed in creating and refining the systems of other departments, including but not limited to customer service, lead generation, agent recruiting, and tracking.
• Create and maintain the team's operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity Technology.
• Oversee all contracts through closing and listing launch.
• Keep the team leaders informed regarding any problems or issues that arise and help to develop solutions.
• Develop onboarding and training systems.

Qualifications

Desirable Qualifications:

• At least two years of experience in operations
• Outstanding organizational abilities with meticulous attention to detail
• Proactive and supportive leadership with a service-first problem solving mentality
• Adept at safeguarding the time and resources of leaders and team members
• True team player who takes full accountability
• Excellent, clear, and positive communication skills, both written and spoken
• Skilled in creating, documenting, following, and teaching systems/processes
• Competent in using Google Apps for Business

About-our-team
About Mark Nazzal Real Estate Group

At Mark Nazzal Real Estate Group, we're all about delivering best-in-class service to our clients. We embrace cutting-edge technology to expand our reach, foster collaboration, and deliver exceptional results. Our culture is all about empowerment and support. We show up each day with energy, ready to embrace challenges and growth, and our clients succeed because we invest in our team. When passionate people have access to the right education, tools, and support, success just happens. Come join us and discover the best version of yourself.