Receptionist answering phones

Job Description

Job Description

Robert Half is looking for a skilled Receptionist to join our client's team on a short-term need in Portland, Oregon. In this role, you will be the first point of contact for our client's organization, managing phone communications and providing exceptional customer service. This position requires strong organizational skills and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities :

• Manage and operate a multi-line phone system to ensure calls are directed appropriately.
• Provide courteous and attentive customer service to clients and visitors.
• Respond to inquiries via email with clear and accurate information.
• Maintain an organized and welcoming reception area.
• Assist in scheduling appointments and coordinating meetings as needed.
• Handle administrative tasks such as filing, data entry, and record keeping.
• Communicate effectively with other departments to relay messages or coordinate activities.
• Monitor and ensure timely resolution of phone or email requests.
• Uphold confidentiality and integrity while managing sensitive information.
• Proficiency in operating multi-line phone systems.
• Strong customer service skills with a focus on professionalism.
• Experience in email correspondence and administrative tasks.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication skills.
• Familiarity with basic office software and tools.
• High attention to detail and organizational skills.
• Prior experience in a receptionist or similar role preferred.