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Senior Systems Engineer
Senior Systems EngineerOCLC • Dublin, OH, United States
Senior Systems Engineer

Senior Systems Engineer

OCLC • Dublin, OH, United States
2 days ago
Job type
  • Full-time
Job description

Together we make breakthroughs possible.

At OCLC, we build technology with a purpose : to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You'll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC?

OCLC is consistently recognized as a best place to work by several independent programs We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions-performance, experience, and skills-along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

  • We know the best ideas don't always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We're committed to your success-both personally and professionally. Hybrid work environment : For many roles, three days a week on-site, with occasional additional days based on business needs.
  • Free use of our on-site fitness center, gym sports, group exercise classes, and game room
  • Onsite catering and cafeteria subsidized by OCLC
  • Health and wellness events
  • Work environments with individual and team spaces and the latest technology tools
  • Paid parental leave and adoption assistance
  • Tuition reimbursement and Public Service Loan Forgiveness eligibility
  • Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The Job Details are as follows :

The Senior Systems Engineer will be responsible for performing Windows Server operating system configuration and management, as well as physical and virtual server hardware configuration and management. Within the area of specialization, this role will assist senior team members on large-scale projects for the infrastructure teams. The role requires the ability to interact effectively with multiple business units across the organization.

Responsibilities / requirements :

Endpoint Management

  • Implement, configure, and maintain endpoint devices, including desktops, laptops, and mobile devices, ensuring compliance with organizational policies.
  • Support patching, security compliance, and operational readiness for all endpoint devices.
  • Assist with deployment, maintenance, and operational support of enterprise printing and automation services.

    • Server and Infrastructure Management

  • Perform day-to-day operational support, monitoring, and troubleshooting for Windows servers, automation servers, and containerized workloads.
  • Plan, coordinate, and execute patching, vulnerability management, and system updates to ensure availability, performance, and security.
  • Perform system performance monitoring, capacity planning, and resource optimization for servers and automation environments.
  • Participate in infrastructure projects, including upgrades, migrations, new system deployments.

    • Identity and Access Management

  • Manage user accounts, permissions, and access controls, including provisioning, deprovisioning, and role-based access management.
  • Support auditing and reporting activities to ensure compliance with organizational and regulatory requirements.
  • Participate in identity lifecycle management initiatives and access reviews.

    • Automation

  • Use scripting and automation to streamline repetitive tasks, system deployments, and operational processes.
  • Develop, maintain, and improve automation workflows to support server, endpoint, and containerized environments.
  • Automate ITSM workflows, such as user account creation, provisioning, and management through self-service portals.
  • Monitor, test, and troubleshoot automated systems to ensure reliability and efficiency.

    • Collaboration, Documentation, and Continuous Improvement

  • Collaborate with IT teams and business units to support cross-functional projects, system changes, and operational improvements.
  • Document system configurations, processes, operational procedures, and troubleshooting steps to ensure knowledge sharing and continuity.
  • Stay current with industry best practices and emerging technologies relevant to Windows and endpoint environments.

    • Qualifications :

  • Bachelor's degree in Computer Science or a related discipline. 5+ years of experience with Windows Server administration is desirable.

    • Knowledge and experience of :

  • Modern endpoint management and security tools (e.g., Jamf, Microsoft Endpoint Manager, MDM, Apple Business Manager, Microsoft Defender, PatchMyPC, AdminByRequest, Right Click Tools).
  • Active Directory administration, including backup, auditing, and reporting (e.g., Lepide).
  • Identity and access management principles, including lifecycle management and RBAC.
  • IT service management and configuration management databases, including ServiceNow and CMDB.
  • Microsoft Universal Print and enterprise printing environments.
  • Enterprise email delivery and security platforms (e.g., Amazon SES, SendGrid, Abnormal Security).
  • Patch management for Windows servers, automation servers, and endpoint devices.
  • Automation and configuration management using PowerShell, Ansible, and AWX.
  • Containerized workloads and environments.
  • SCCM experience is optional but beneficial.
  • Familiarity with server virtualization concepts (Hyper-V, VMware).
  • Exposure to cloud-based platforms such as Azure AD and Azure infrastructure is a plus.
  • Strong analytical, problem-solving, and communication skills, with the ability to work effectively in a collaborative team environment.

    • Working Conditions : Normal office environment.

    ADA / EAA : The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

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