IT AV Production Support Specialist

Grant Thornton is seeking an IT AV Production Support Specialist to join the team in the New York, NY office.

We are seeking a dedicated IT AV Production Support Specialist to support the firm’s AV Production capabilities, provide white-glove, executive-level support at the New York City (Midtown, Manhattan) office, and ensure consistent, high-quality AV experiences across our estate. This role is critical to delivering high production value user experiences during online meetings while also supporting the evolving needs of our firm’s communication and collaboration technologies.

Key Responsibilities : AV Production Subject Matter Expert

Maintain and evolve AV production systems for executive leadership meetings.

Provide hands-on production support throughout the entire meeting planning and execution process.

Support AV production systems located in NYC.

As required, travel to support AV production in other offices throughout the firm.

Stay current with industry trends and recommend platform updates as necessary.

Interdisciplinary Collaboration

Collaborate with stakeholders from other business lines to enhance user experience with firm AV meeting technologies.

Maintain partnerships with communications, digital marketing, learning, and practice development teams.

Contribute to M365 platform roadmap with other product owners.

Collaborate with the current AV Team and digital marketing to gain subject matter expertise in the firm’s digital signage platform.

Conduct research on emerging communications technologies and proactively bring new capabilities to business partners.

Local AV Subject Matter Expert

Provide white-glove support for existing AV technology located within the NYC location, including a three section multi-purpose room, remote learning classroom (Connected Classroom), guest hospitality areas, and executive conferencing rooms.

Assist current AV Team in supporting other Connected Classrooms throughout the firm.

Project Support

As required, travel to other GT locations to assist the current AV Team in supporting new deployment projects.

Review AV submittal drawings and ensure alignment with architectural plans.

Provide field coordination during installation, testing, and commissioning.

Training & Change Management

Develop training materials and lead “train the trainer” sessions.

Train local desktop techs on new AV products.

Support change management for new AV projects.

Inventory & Maintenance

Maintain CMDB accuracy, license tracking, and spare inventory.

Contribute to current and future AV technology standards.

Ongoing AV Support

Contribute to the current AV Team’s capacity for Business-as-Usual (BAU) support of existing technology.

Provide remote / on-site support and vendor coordination.

Contribute to deployment of future proactive monitoring solutions.

Required Skills & Qualifications :

Advanced knowledge of AV production hardware and software (including but not limited to digital audio mixing, video switching with multiply mixed effect buses, multi- camera control, teleprompter applications

Expertise in the Microsoft Teams platform, including Teams Pro Portal, Teams Townhall, and other related applications.

Experience with digital signage platforms.

Experience with CADD, DAW, AV editing, and control systems.

Strong project management and stakeholder communication skills.

Familiarity with enterprise networking protocols and AV system integration.

Experience with AV vendor management and procurement processes.

Bachelor’s degree in AV Technology / Media Production, Broadcast / Media Engineering, Communications / Digital Media, or related field preferred.

Preferred Attributes :

Creative problem-solving and innovation in AV design.

Customer-focused mindset with strong interpersonal skills.

Ability to travel and provide hands-on support across GT locations.

Experience with Microsoft Teams Room deployments and support.

Experience with vendor solutions from Creston, Q-Sys, Shure, Biamp, and other common industry manufacturers.

CTS / CTS-D / CTS-I (Certified Technology Specialist – AVIXA)

The base salary range for this position in the firm's New York, NY office is between $103,700 and $155,500.

About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more : more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities : Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.

About the Team

The team you’re about to join is ready to help you thrive. Here’s how :

• Whether it’s your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm’s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.
• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com / careers
• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com / careers

Here’s what you can expect next :

If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com / careers.

Benefits :

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit :

Benefits for internship positions : Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.

Benefits for seasonal employee positions : Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details :

It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HR@us.gt.com.

For Los Angeles Applicants only : We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

For Massachusetts Applicants only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.