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English Call Center Agent

English Call Center Agent

CallsUBrookhaven, NY, US
1 day ago
Job type
  • Full-time
Job description

Remote Outbound Call Center Agent

Are you a fluent English speaker with a knack for engaging with people over the phone? Join ITSA Media as a Remote Outbound Call Center Agent and play a crucial role in our sales and marketing efforts. This fully remote position allows you to work from the comfort of your own home, with a flexible schedule to accommodate your needs.

Responsibilities :

  • Using scripts to provide information about product's features, prices etc. and present their benefits over the phone
  • Engage prospects in meaningful conversations to understand their needs and present relevant solutions.
  • Ask pertinent questions to understand the customer's requirements
  • Making calls according to a script that is assigned to each campaign that you are calling. You may also see further information about the contact and the client
  • Reaching the assigned number of calls per campaign on a daily basis
  • Following our Call Center standards and targets to maintain our quality service
  • Meet and exceed individual sales targets and performance metrics, including call volume and conversion rates.

Requirements :

  • Fluent in English with excellent verbal communication skills and a pleasant phone manner.
  • Comfortable working independently and managing your time effectively in a remote setting.
  • Flexible schedule availability to work variable shifts, including weekends.
  • Reliable high-speed internet connection and a quiet workspace conducive to making calls.
  • A desktop or laptop computer with a speaker / microphone (either integrated or as a headset), a reliable internet connection and a quiet room

    • Benefits :

  • Competitive hourly wage paid monthly, with opportunities for performance-based bonuses.
  • Fully remote position offering flexibility and work-life balance.
  • Ongoing training and support to enhance your sales skills and product knowledge.

    • Apply today to embark on an exciting journey as a Remote English-Speaking Outbound Call Center Agent!

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    Call Center Agent • Brookhaven, NY, US