Talent.com
No longer accepting applications
Retail Associate

Retail Associate

Ross StoresBryant, WI, US
30+ days ago
Job type
  • Full-time
Job description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Retail Associate • Bryant, WI, US

    Related jobs
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarBryant, WI, US
    Full-time
    We're seeking a customer service associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Task Associate

    Task Associate

    Ulta BeautyBryant, WI, US
    Full-time
    Job Opportunity at Ulta Beauty.Experience a place of energy, passion, and excitement.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true...Show moreLast updated: 6 days ago
    • Promoted
    Merchandise Associate

    Merchandise Associate

    TJXRhinelander, WI, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    Rental / Pro Shop Associate

    Rental / Pro Shop Associate

    The Boat HouseThree Lakes, WI, USA
    Full-time +1
    Quick Apply
    The Boat House of Three Lakes is a leading destination for boating and water sports enthusiasts, offering a wide range of services including boat rentals, sales, and a pro shop stocked with top-qua...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery

    Restaurant Delivery

    DoorDashAntigo, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 10 days ago
    • Promoted
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDashAntigo, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 10 days ago
    • Promoted
    Mobile Associate, Store-in-Store?, Retail Sales

    Mobile Associate, Store-in-Store?, Retail Sales

    T Mobile USBryant, WI, US
    Full-time +1
    Mobile Associate, Store-In-Store.At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive b...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Co-Manager

    Retail Co-Manager

    Hobby LobbyRhinelander, WI, US
    Full-time
    Looking for experienced retail store managers that foster teamwork in a fast-paced creative environment! In addition to our excellent health benefits package, we also offer these perks : .All Operati...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Flexible Onboarding

    Restaurant Delivery - Flexible Onboarding

    DoorDashCrandon, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 7 days ago
    • Promoted
    Cashier / Sales Associate - Midday / 2nd Shift

    Cashier / Sales Associate - Midday / 2nd Shift

    GPM Investments LLCHatley, WI, US
    Full-time +1
    Are you ready to roll up your sleeves and make a real impact in the afternoons and evenings? Our second-shift Sales Associates (typically between 2 PM and Midnight) play a key role in keeping the s...Show moreLast updated: 12 days ago
    • Promoted
    Team Member

    Team Member

    Dunhams SportsRhinelander, WI, US
    Full-time
    Dunham’s Sports, one of the largest full-line sporting goods chains in the U.Dunham’s Bait & Tackle.Today we have over 250 stores in over 25 states from Maryland to Montana.We'd...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Part Time Sr. Store Associate

    Retail Part Time Sr. Store Associate

    Office DepotBryant, WI, US
    Part-time
    Focus on the core content of the job post, removing any extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show moreLast updated: 30+ days ago
    • Promoted
    Team Member

    Team Member

    Dunham'sRhinelander, WI, United States
    Full-time
    Overview LOVE TO TALK SPORTS? Dunham’s Sports, one of the largest full-line sporting goods chains in the U.Today we have over 250 stores in over 25 states from Maryland to Montana.We'd like to talk...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashRhinelander, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 7 days ago
    • Promoted
    Restaurant Delivery - Work When you want

    Restaurant Delivery - Work When you want

    DoorDashCrandon, WI, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 7 days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeBryant, WI, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Part Time Store Associate

    Retail Part Time Store Associate

    Office DepotBryant, WI, US
    Part-time
    Focus on the core content of the job post, removing all unnecessary headers, metadata, and navigation elements.Ensure the formatting is clean and consistent, with no links, buttons, or extraneous i...Show moreLast updated: 30+ days ago
    • Promoted
    Part-Time Stockroom Operations Associate (Early Morning)

    Part-Time Stockroom Operations Associate (Early Morning)

    Kohl'sLakewood, WI, US
    Part-time
    In this role, you will deliver excellent customer service and consistent execution of store operations.You will efficiently process freight, replenishment, and omni channel operations.Receive and p...Show moreLast updated: 30+ days ago