PT Host - Republic Gastropub

Job Description

Job Description

Salary :

Republic brings a modern edge to the traditional gastropub experience. Located in the heart of Classen Curve, we pair elevated pub food with an unmatched lineup of American craft beer, hand-selected bottles from around the world, and a sharp cocktail and wine program. With 100 beers on tap and a bold, high-energy atmosphere, Republic is a go-to spot for everything from casual dinners to big game days. Were looking for Hosts who thrive in a fast-paced environment and take pride in providing seamless, thoughtful service.

POSITION SUMMARY

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes and keep the flow of restaurant service smooth, while upholding a Good Egg Dining Group's missionto positively impact lives by building enduring memories and multi-generational relationships through a dedication to executional excellence, intentional service, extreme hospitality, and culinary trust.

ESSENTIAL FUNCTIONS AND KEY RESPONSIBILITIES

• Answer phone professionally and according to restaurant standard.
• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• Know restaurant standards, table numbers, wait sections, menu, specials, and be able to answer any questions customers may have effectively.
• Take reservations and enter on Resy according to restaurant standards. Prompt customer for additional information and email whenever possible.
• When immediate seating is limited, record guest names and number of people in party on Resy wait list.
• Call out name and number of party when tables become available.
• Provide guests with estimated waiting time.
• Accommodatespecial seating requests for guests whenever possible.
• Seat guest / guests based on preferences and while balancing customer flow in service stations.
• Be able to re-work existing reservations and waiter sections to accommodate walk-ins and unexpected last minute reservations. Inform Management and staff of changes.
• Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.
• Relay messages to servers, bus and manager as needed, especially guest notes from Resy.
• Help with bussing and drink service if time warrants.
• Thank guests as they leave and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

QUALIFICATIONS