Enterprise Bank & Trust was
founded in the spirit of entrepreneurship and community. From the
small mom-and-pop coffee shop to the large construction company
that employs local people, our goal is to help businesses succeed
and our communities
thrive.
With offices in Arizona, California, Florida, Kansas, Missouri, New
Mexico, Nevada and Texas, we’re strong, growing and committed to
supporting the communities we serve. We extend this commitment to
the community to our associates, offering annual paid volunteer
time off and charitable-matching opportunities. Voted a
Best Bank to Work For by
American Banker for multiple years, we offer our associates an
array of benefits and the opportunity to chart their own career
path with us. Join us in the pursuit of our mission to guide people
to a lifetime of financial success, and enjoy a career filled with
professional growth opportunities, interesting colleagues and the
satisfaction of supporting our
communities.
Together, there’s no stopping
you!
Job
Title :
Financial Services Representative
Job Description :
This position is contingent on the closing of the acquisition of
branches from First Interstate Bank.
Summary : The Financial
Services Representative serves as the bank’s front-line customer
service associate and is responsible for creating a welcoming
environment and good impression for our customers. Key job
functions include account and service origination, handling teller
transactions, as well as responding to customer inquiries by
telephone and in person.
Essential Duties
and Responsibilities :
Serves customers
in opening new accounts for commercial and consumer clients. Have
knowledge of bank products in order to make recommendations on
products and services based on customer needs. Contact new clients
for onboarding activities. Assist in consumer loan applications and
closings in applicable markets.
Performs all teller duties
including all client transactions, maintaining and balancing a cash
drawer. Have knowledge of the ATM, Vault, Coin & Cash and GL
Accounts to be balanced daily. Have knowledge of all dual control
procedures.
Serves as a
team member to accomplish company objectives and lobby and personal
goals.
Provides
outstanding customer service for lobby and phone requests. Research
and resolve client problems, acting as the customer liaison between
other bank departments. Follow up with the client to assure
resolution. Develop and maintain long-term relationships with
clients.
Actively
participates in training programs to maintain and acquire
additional job knowledge and skills
Assists in opening and
closing the branch, following procedures set by corporate
security.
Complies
with all department and company policies, procedures, audit
guidelines, and
regulations.
Perform
other miscellaneous duties as
assigned.
Qualifications :
Strong math and problem solving skills.
Excellent interpersonal
and customer service skills with the ability to cross-sale products
and services.
Must
maintain confidentiality of client transactions and bank records.
Team-oriented, possess a
positive attitude and work well with others.
Strong oral and written
communication skills.
Ability to operate standard office equipment, such as computer
workstations, calculators, and copier.
handle multiple tasks; and work independently.
Strong organizational
skills and detail-oriented with a high degree of accuracy.
Thorough knowledge of bank
operations, products, and services offered at the bank.
Knowledge of banking laws
and regulations including the Bank Secrecy Act.
Supervisory Responsibilities :
None
Education and / or Experience :
High School
diploma or equivalent
Associates degree in business related field or two years related
experience or a combination of education and experience
Experience working in an
environment with individual and team goals preferred
Customer service
experience required
Computer and Software Skills :
Skilled in
operation of a personal computer, including Microsoft Word and
Excel.
Google Suite
IBS
Salesforce
Certificates, Licenses, and Registrations :
Notary License as
needed by the
branch
Schedule :
Monday - Friday 9 : 00 AM -
5 : 00 PM CST
Location :
8001 Metcalf Ave. Suite
100
Overland Park, KS
66204
Equal Opportunity Statement :
Enterprise Bank & Trust is committed to helping individuals
with disabilities participate in the workforce and ensuring equal
opportunity to apply and compete for jobs. If you need an
accommodation in order to apply for a position at Enterprise Bank
& Trust please contact Human Resources at
hr@enterprisebank.com .
Enterprise Bank & Trust is committed to managing our business
and community relationships in ways that positively impact our
associates, clients, and the diverse communities where we work and
live. We are proud to be an Equal Opportunity
Employer. All qualified applicants will receive consideration
for employment without regard to age, race, color, religion, sex,
national origin, sexual orientation, gender identity or protected
veteran status and will not be discriminated against on the basis
of disability. All employment offers are contingent upon the
applicant successfully completing both drug and background check
screenings. If you would like more information about your EEO
rights as an applicant under the law, please click HERE .
Financial Representative • Leawood, KS, Johnson County, KS; Kansas, United States