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Maintenance Manager

Maintenance Manager

BNE Real Estate GroupHillsdale, NJ, USA
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Join our dynamic team at BNE Real Estate Group in beautiful Hillsdale, NJ, as a Full Time Maintenance Manager and experience overseeing this exciting lease-up. This onsite role provides the unique challenge of ensuring the property is move-in ready, promoting excellence and customer-centricity throughout every detail of preventative maintenance and repair work. With your expertise, you'll be a pivotal part of transforming this new development into a home for our residents while working within a collaborative environment.

The expected pay for this position ranges from $75,000 to $80,000, along with a unit. You can enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize this opportunity to make a lasting impact in a company that values integrity and growth!

Make a difference as a Maintenance Manager

As the Maintenance Manager at BNE Real Estate Group, you will play a crucial role in directing and executing day-to-day maintenance operations for our vibrant community. Your expertise will ensure that our properties not only meet but exceed the objectives set by both ownership and management in terms of maintenance standards. Ideal candidates will bring a wealth of experience, particularly in lease-up environments, where attention to detail and proactive problem-solving are paramount.

This live-on position offers the unique opportunity to immerse yourself in your community, ensuring it remains move-in ready for residents while implementing effective preventative maintenance and repair strategies. Join us in fostering a customer-centric atmosphere that values excellence and integrity while collaborating within a high-performance team.

What matters most

To excel as a Maintenance Manager at BNE Real Estate Group, several key skills and qualifications are essential. Candidates should have a high school diploma or equivalent, along with a minimum of 3 years' experience in property management, particularly in lease-up scenarios. Strong interpersonal skills are vital to foster effective communication and collaboration within our customer-focused environment.

Proficiency in computer programs, including Microsoft Office and Yardi, is necessary to manage operations efficiently. The ideal candidate will demonstrate a strong ability to work with minimal supervision while being well-organized with excellent time management skills. A thorough understanding of property management regulations and laws is crucial to ensure compliance.

Additionally, the role demands a professional image, strong verbal skills, and a solid customer service orientation to address resident needs effectively. The ability to adapt to varying work conditions and maintain regular attendance is also essential in this dynamic environment.

Knowledge and skills required for the position are :

  • High school diploma or equivalent
  • 3+ years' experience in property management, lease-up experience is required
  • Strong interpersonal skills
  • Proficient in computer programs
  • including Microsoft Office and Yardi
  • Ability to work with minimal supervision
  • Well organized with excellent time management skills
  • An in-depth knowledge of all rules
  • regulations and laws regarding property management
  • Maintain regular and punctual attendance
  • Work overtime hours as required to complete assignments / projects
  • Travel overnight as required
  • Work in cold / hot / dusty / loud environment
  • Comply with all company policies and procedures
  • Professional Image
  • Strong Verbal Skills
  • Strong customer service orientation

Maintenance

  • Direct the maintenance work of all maintenance employees
  • Allocate and perform the necessary work load amongst all maintenance employees
  • Determine the type of materials, supplies, machinery, equipment and tools to be used, bought, and stocked
  • Manage the flow and distribution of all materials and supplies
  • Supervise and perform when necessary the completion of assigned maintenance service requests in a timely manner
  • Complete a daily inspection of the property
  • Perform maintenance work / tasks that can affect business operations including emergency repairs and turnovers
  • Perform maintenance work / tasks that can have a significant financial impact including emergency repairs, turnovers, and capital expenditure projects
  • Provide expert advice on the annual budget and capital expenditure projects to management
  • Document any leaks, damage, debris and security issues
  • Document any maintenance concerns on available apartments, models, amenity spaces, and / or common areas
  • Plan and coordinate the preventative maintenance program
  • Plan and coordinate annual property inspections
  • Inspect the quality of market ready apartments
  • Obtain and negotiate maintenance bids on behalf of management
  • Coordinate the move-in and move-outs of all residents including scheduling and performing apartment inspections and resident orientations
  • Supervise the work of 3rd party vendors and contractors
  • Maintain excellent customer service with the residents and building staff
  • Participate in the emergency on-call program

    • Administrative

  • Prepare and implement procedures and systems to ensure orderly, efficient workflow
  • Ensure all administrative paperwork is accurate, complete and submitted on a timely basis

    • Resident Retention

  • Respond and resolve resident concerns, complaints and requests in a timely manner to ensure resident satisfaction
  • Ensure the distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.).
  • Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee / resident injuries, fires, floods, freezes, etc.).

    • Personnel Management

  • Handle employee complaints and grievances
  • Consistently use successful techniques to screen, hire, orient and train new personnel
  • Ensure efficiency of staff through ongoing training, instruction, counseling and leadership
  • Plan weekly / daily office staff schedules and assignments
  • Administer action plans consistently, and on a timely basis regarding performance problems. Document appropriately and communicate situation with supervisor, Human Resources and terminate properly when necessary
  • Provide support to staff to encourage team work and lead as an example in creating a harmonious environment
  • Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.)

    • Safety

  • Learn and ensure compliance with all company, local, state and federal safety rules.
  • Ensure that unsafe conditions are corrected in a timely manner
  • Follow a "safety first" principle

    • Are you ready for an exciting opportunity?

    If this sounds like the right position for you, go ahead and apply. Good luck!

    An offer from BNE Real Estate Group is contingent upon the results of a background check.

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    Maintenance Manager • Hillsdale, NJ, USA