Delivery Team Lead

Delivery Team Lead

The Delivery Team Lead is responsible for leading a team of frontline employees to deliver orders to key customers in a fast-paced direct store delivery environment.

Work Location : This position will provide support to both the Pittsburgh (Coraopolis) and Youngwood facilities. The long-term plan is for the role to be based at one of these locations. The designated home site will be determined based on business needs.

Responsibilities include :

• Manage a group of 10-15 delivery drivers (CDL certified)
• Answer Field customer calls regarding deliveries and ensure 100% customer service
• Ensure store delivery time windows are met daily
• Work proactively with sales representatives and warehouse operations to understand the needs of the customers and sales force
• Coach, lead and develop drivers to support the sales organization and improve daily productivity via gate-to-gate route rides twice a week, minimum
• Maintain process improvement to further enhance productivity of deliveries
• Ensure compliance of Department of Transportation and PBUS safety standards
• Conduct team meetings and safety training to ensure that preventive measures are enforced
• Demonstrate strong oral, written and interpersonal skills
• Possess very strong organizational and prioritizing skills
• Have a highly developed sense of urgency
• Demonstrated results in improving business performance through leadership

Compensation and Benefits :

Qualifications include :