Support Technician

Requisition ID : 69306

About Whirlpool Corporation

Whirlpool Corporation (NYSE : WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool , KitchenAid , JennAir, Maytag , Amana, Brastemp , Consul , and InSinkErator . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com .

This role in summary

The primary functions of the Data Analyst will be to collect, sort, filter, and analyze data related to the Maintenance department. This data will be collected from multiple sources including, existing spreadsheets, SAP, Leansuite, and other sources. The analysis of data will heavily rely on spreadsheets including tables, charts, and graphs. This position will also play a large role in helping the maintenance organization achieve its goals and in the implementation of the PM Pillar of World Class Manufacturing.

MUST SUBMIT RESUME WITH APPLICATION

Your responsibilities will include

Drive meetings with the maintenance team to review area indicators, provide feedback, and provide continuous improvement.

Create and actualize google spreadsheets to keep the KPIs and KAIs records updated.

Execution of Cleaning, Inspection, Lubrication, Painting and minor maintenance planned tasks (Predictive, Preventive and Corrective) according to the WCM-PM methodology.

Equipment Condition Monitoring creation, update and follow up

Follow up to the SAP records analyzing the data for optimization and improvement.

Maintain and control the technical information (machines operation manuals, drawings, data sheets, etc).

Machine Ledger and PM Calendar creation, upkeep, update and follow.

EWO's, TAG's, WO's and Countermeasures creation and resolution administration tasks.

Create and manage SOP's, SMP's, OPL's, MPI's and Kaizens.

Support and follow up to crib inventory for critical spare parts and tasks as needed

When required, support and assist Engineers and Electromechanical Technicians.

When needed, backup for maintenance support technicians due to absenteeism, vacations etc.

Job Requirements :

Proficient in using Google, Microsoft Office, advanced Excel, and powerpoint.

Ability to create spreadsheets using formulas, Macros and data bases.

Able to sit, stand, kneel, stoop, etc for extended periods of time.

Proactive, leadership, problem solving, office management, and communication skills.

Strong analytical skills with the ability to analyze complex data and develop actions.

3 years experience in repair and maintenance of industrial equipment.

Experience troubleshooting high (480) & low (24) voltage electrical circuits.

Understanding of PLC's and ladder diagrams.

Electrical knowledge (VFD's, power supplies, relays, contacts, etc.)

Mechanical knowledge (shafts, bearings, chains, sprockets, etc.)

Experience with hydraulics and pneumatics.

Ability to read electrical and / or hydraulic prints.

Diagnostic ability to separate mechanical and electrical issues.

Must be able to work in a team environment.

Ability to lift up to 50 pounds occasionally.

Must be able to obtain Forklift and Aerial Lift operator licenses - Training will be provided for these licenses

Must be able to work at heights

Ability to demonstrate overall safe work behavior; including the utilization of proper safety equipment and adhering to safety guidelines

Must be able to complete all safety testing requirements

Ability to stoop, kneel, squat and stand for long periods of time.

Experience with metal forming presses, welding / fabrication and / or robotics would be a plus.

Minimum requirements

3+ years of maintenance planning experience in a manufacturing or industrial environment.

Understanding of preventive and predictive maintenance strategies.

Strong analytical, statistical, and communication skills.

Preferred skills and experiences

Associate degree in Engineering, Industrial Maintenance, or related field; Bachelor's preferred.

Familiar with reliability analysis tools and root cause analysis techniques.

Familiar with Datastudio, AutoCAD, Solidworks, Microsoft Project, Minitab and ERP, SAP, Maximo, Oracle

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers () . Additional information about the company can be found on Facebook () , Twitter () , LinkedIn () , Instagram () and YouTube () .

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.