Senior Field Service Technician II in Plano

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Job DescriptionJob Description

Be a Part of Something Bigger!

At Luminator Technology Group , we believe we are Better Together . We always put the Customer First , focus on achieving Results, strive to Be the Best , and foster a culture of Respect & Trust

We are on a mission to innovate and revolutionize global transportation technology. Luminator is a global leader spanning over 85 countries and nearly 1,000 employees worldwide.

We're searching for a Senior Field Service Technician II to join our growing Customer and Field Service team and play a key role in driving our vision forward.

What You'll Do :

As a Senior Field Service Technician II, you will be at the heart of our customer service operations, providing hands-on technical support and training to our customers and other technicians. This role requires regular travel to customer locations, with travel up to 75%.

Technical Expertise :

• Serve as a Subject Matter Expert (SME) and maintain Luminator's hardware and software, handling customer questions about the state of the system.
• Implement and install new equipment on-site with customers, providing on-site training and support.
• Sustain proficiency in all products and services that the company offers, including staying current with installation standard methodologies, equipment protocol, and safety guidelines.

Customer Support :

Mentorship and Training :

Coordination and Documentation :

What You'll Bring to the Team :

Qualifications :

This role will travel 3 out of 4 weeks a month- nationally

Why You'll Love Working at Luminator :

Vacation and sick time, 10 company holidays, and 2 floating holidays.

Robust reimbursement program for professional growth.

Medical, dental, and vision coverage plus 401k matching.

Luminator Technology Group intends to provide a safe and drug-free work environment for our customers and our employees. As a condition of employment Luminator Technology Group will require a negative drug screen during the pre-employment process due to working on or with federal contracts.

It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, marital status, citizenship, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment.

All positions posted are required to be in office unless otherwise posted.

Luminator Technology Group does not accept staffing agency candidates for our postings.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.

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