Sales Development Representative | Inbound Partner Desk | Deel Local Payroll

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countrieshelping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countriesensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction : CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinators top companies list all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentumbacked by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five yearsyou'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

The Position

At Deel Local Payroll, we offer various partner channels to suit the partners business model. As an SDR on the Partner Desk for Deel Local Payroll, youll be the central point of contact for all BPO partner-sourced leads and day-to-day partner activity. You'll manage inbound queries from prospective BPO partners, support the BPO AE with commercial handovers, and play a key role in enabling smooth partner operations. From registering new BPO partners to facilitating customer migrations and educating support teams on partner-specific processes, youll help ensure that this partner channel runs efficiently and continues to scale. This role is perfect for someone who thrives at the intersection of sales support, relationship management, and operational execution.

Responsibilities

Lead Management & Sales Support

Own and action all new BPO partner opportunities and inbound BPO partner leads both new and existing from various entry points

Qualify and convert leads into CRM, following structured procedures and routing logic

Assign opportunities to BPO AE with context and accuracy

Maintain strong lead conversion performance and prioritise leads based on urgency and fit

Assist BPO AE in formulating sales campaigns using data from CRM to reach out to unconverted leads

Track BPO partner-related activity and lead quality for weekly reporting and insights

Manage inboxes, monitor CRM queues, and support scheduling of BPO partner-related appointments

Ensure BPO partner stats are accurate and up-to-date for weekly meetings and proactively follow up on BPO AE feedback with regards to changes in opportunity stats

Ensure full CRM documentation for BPO partner-originated deals and handovers

Collaborate with sales, support, and operations to maintain data integrity and pipeline hygiene

Partner Operations & Enablement

Register new BPO partners within the product and grant platform access based on standard processes

Support BPO AE with migrations between direct, outsourcing, and partner profiles

Proactively enable BPO AE to drive sales revenue with assisting on duties related to BPO partner activities such as follow ups of registrations, user access setup, training and billing queries and implementation timelines.

Assist with BPO partner profile cancellations , ensuring that all necessary inactivation activities have been performed

Investigate and escalate grouping queries tied to BPO partner structures and support alignment across systems

Act as a liaison between Sales, Training and Support Ops on partner escalations, training billing and grouping / assignment requests

Monitor and maintain the performance and accuracy of partner-facing platforms and tools when necessary

Cross-Team Collaboration

Co-ordinate across Sales, Support Ops, Training, Partner Management, and Finance for seamless BPO partner engagement

Provide feedback on process improvements and SOP updates as BPO partner model evolves

Contribute to a cross-functional, cross-skilled sales ops culture by providing backup support across the SDR team when needed

Performance Metrics

Accelerate partner-related activities per month, onboarding, registrations, migrations and cancellations

Convert qualified leads into CRM monthly

Maintain accuracy, system discipline, and SLA-based lead handover performance

Incentive will be driven through the achievement of the BPO AEs Monthly achievement and service level attainment for partner-related activities.

Qualifications

25 years experience in sales operations, partner support, or commercial operations

Prior exposure to payroll, HR tech, or partner / channel ecosystems is highly advantageous (Deel Local Payroll)

Strong relationship-building and stakeholder communication skills

Excellent organisational ability with a high attention to detail

Intermediate to advanced Excel skills and CRM system familiarity (e.g. Salesforce, Zoho, G Suite, Microsoft)

Able to work independently, take ownership of processes, and manage multiple requests

Comfortable navigating partner dynamics and operational workflows with minimal oversight

Proven ability to contribute to scalable process improvements and system optimisations

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things youll enjoy

Stock grant opportunities dependent on your role, employment status and location

Additional perks and benefits based on your employment status and country

The flexibility of remote work, including optional WeWork access

At Deel, were an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com . You can view the most up-to-date job listings at Deel by visiting our careers page .

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and / or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy . You can review the independent bias audit report covering our use of Covey here : https : / / getcovey.com / nyc-local-law-144