Corporate Protection Officer (Concierge) Corporate Security & Investigations Armed

Job Summary

Serve as both a security officer and concierge to maintain a safe, secure, and welcoming corporate environment. This role involves providing a discreet, armed presence while delivering exceptional customer service. Dressed in business casual attire, the officer will support the corporate campus and interact regularly with employees and guests.

Responsibilities

Perform routine and specialized security tasks following established procedures.

Exercise sound judgment and act independently in various situations.

Resolve most issues autonomously; escalate unusual or complex matters to security leadership.

Maintain a professional demeanor and high level of engagement with all stakeholders.

Provide first responder assistance (first aid, CPR, AED, etc.) as needed.

Respond as dispatched or requested to incidents on campus.

Prepare a variety of reports.

Investigate and present cases to law enforcement and state attorney for prosecution.

Support an in-house proprietary security force.

Operate a variety of tools and equipment specific to armed security duties, to include a radio, baton, handcuffs, handgun, and other firearms and weapons as required.

Assist with special events.

Assist and cooperate with law enforcement and other security departments.

Perform other duties and responsibilities as assigned.

Knowledge of

State and local laws and ordinances.

Investigation and interrogation techniques.

Evidence collection and crime scene preservation.

Ability to recognize and handle security threats and other emergency situations.

Acts of terrorism, bomb threats, theft, sabotage and workplace violence.

Security and fire safety systems used in corporate facilities.

Dangerous substances and devices.

Life safety codes and standards.

Skill in

Communications and behavioral analysis.

Identifying and responding to fire, theft, vandalism and other acts of crime detrimental to life and property.

Identifying and investigating unusual activities and unsafe conditions.

Traffic and parking control.

Responding to medical emergencies.

Using radios and other communication equipment.

Performing routine inspections of buildings and grounds.

Using standard office equipment and security software applications.

Ability to

Handle difficult individuals and situations with the highest level of customer service.

Recommend additions and / or changes in security methods and procedures to management to ensure the overall security of personnel and facilities.

Evaluate and respond to threats in the workplace.

Interpret and apply policies and identify and recommend changes as appropriate.

Prioritize and manage multiple priorities in a fast-paced, dynamically changing environment.

Communicate effectively, both verbally and in writing.

Work independently as well as collaboratively within a team environment.

Handle stressful situations and provide a high level of customer service in a calm and professional manner.

Establish and maintain effective working relationships at all levels of the organization.

Maintain proficiency with their issued firearm and current with all required licenses.

Lift up to 20 pounds.

Educational / Previous Experience Requirements

Associate Degree or equivalent and a minimum of ten (10) years progressively responsible experience in law enforcement or military police. OR ~ Any equivalent combination of education, experience and / or training approved by Human Resources.

Licenses / Certifications

Valid driver's license required

CPR and First Aid certifications or ability to obtain within 120 days after hire.

State of Florida Class D Security License or ability to obtain within 120 days after hire.

Class G Security License or ability to obtain within 120 days after hire.