Assistant Store Manager

Join Ross, Our Leading Off-Price Retail Chain

Our values start with our people, join a team that values you. Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience : success, career growth, teamwork, and our commitment to diversity, equality, and inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to customers, associates, and merchandising. Responsible for learning all phases of store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the store to ensure that company standards and best practices are consistently met.

Essential Functions

General Operating Requirements :

• Leads all company best practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of store reports to evaluate controllable expenses and overall store performance.
• Communicates any variances to company standards to the Store Manager.
• Ensures proper scheduling of associates to meet business objectives.
• Ensures compliance with all state, local, and federal regulations.
• Ensures scheduling and completion of all associate cleaning tasks throughout the store, including restrooms.
• Accepts special assignments as directed by leadership.
• Responsible for payroll administration including daily punch edits, associate scheduling compliance, Sunday payroll transmission, and payroll reporting as needed.

Organizational Development :

Expense Control :

Maintaining a Safe & Secure Environment :

Customer Service :

Personal and Store Brand :

Merchandise Processing and In-Store Marketing :

Loss Prevention :

Competencies

Manages work processes, business acumen, plans, aligns & prioritizes, builds talent, collaborates, leading by example, communicates effectively, ensures accountability & execution.

Qualifications and Special Skills Required

Two or more years of store or assistant store manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to store associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments.

Physical Requirements / ADA

Ability to use all store equipment, including PDTs, registers, and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies. Certain assignments may require other qualifications and skills.

Supervisory Responsibilities

Direct supervision of all non-exempt associates.

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, military status, marital or registered domestic partnership status, medical condition, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.