Fraud Prevention & Payments Manager

Fraud Prevention & Payments Manager

This role will also establish and oversee processes to monitor all payment gateway activities. This role will analyze and interpret complicated transactions, prepare necessary reports for gaming regulators and law enforcement agencies, correspond with payment processors on transactions, work with the Finance, Compliance and Legal teams to resolve problems, collect and analyze data, establish facts and draw valid conclusions. The ideal candidate will have an excellent understanding of fraud prevention best practices, customer service in a regulated gaming environment and possess team-focused leadership skills. The Fraud Prevention & Payments Manager will work with all other Sportsbook teams to constantly improve the betJACK product and service offered to our customers.

Essential Functions :

• Build and maintain fraud and risk procedures that support the growth and success of the betJACK sportsbook.
• Serve as the lead for all daily payment operations.
• Liaise with payment providers, financial institutions, regulatory bodies and internal departments as necessary
• Perform and manage KYC document reviews to ensure compliance.
• Establish team's performance measurement framework.
• Collaborate with internal and external stakeholders to drive product and customer experience enhancements.
• Develop and maintain procedures in compliance with rules and regulations.
• Collaborate with product team to ensure product roadmap and operational objectives align.
• Challenge current operational processes and drive innovative approaches to improve team efficiency and effectiveness.
• Performs all other related and compatible duties as assigned.

Knowledge, Skills & Abilities :

Education and Experience :

Licensing Requirement :