FirstService Residential is hiring : Assistant Community Manager in Fairfax

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Description

Job Overview : As an Assistant Community Manager, you will provide support to management in the overall operations of Community Association business and deliver exceptional customer service to owners, residents, clients and vendors.

Responsibilities

• Provide exceptional customer service to clients and vendors at all times
• Respond to inquiries and provide resolution to questions or concerns in timely fashion
• Assist with the daily general financial management and recordkeeping
• Assist with bid process
• Conduct regular inspections of site, where needed
• Maintain all records in Connect including work orders, resident information, Association documents, community information
• Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practices
• Attend all Board meetings, where necessary
• Assist with preparation of Board meeting agenda, monthly management report and all other reports and material needed for Board Packet
• Assist with establishing an annual calendar indicating all association activity, deadlines, election, meetings, projects, etc.
• Assist all walk-in homeowners and refer to Community Manager, when necessary
• Handle mailings, as needed and required
• Recordkeeping – binders to be kept with the following : Monthly Agendas, Modification Requests, Work Orders, Financials (including Social / Trip accounting)
• Meet with Community Manager weekly to ensure completion of open action items
• Regular attendance and punctuality are essential functions for the role

Skills & Qualifications

Physical Requirements / Working Environment

What We Offer / Compensation

The work environment is normal office conditions. Hours may extend beyond normal business hours and schedule is subject to change based on business needs. As a full-time exempt associate, you will be eligible for comprehensive benefits including medical plans, dental, vision, and other benefits, paid time off, holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

Compensation : $34-36 per hour

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