Office Administrator Title and Escrow

Job Title

Responsible for general reception and answering telephones as well as greeting customers and visitors. Provides assistance to the on-site Team Leader with necessary administrative activities, including vendor relationships, record retention, office organization, and general office operations.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

Answers incoming telephone calls, determines purpose of callers, provide customer assistance if necessary and forwards calls to appropriate personnel or department. Receives and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

Maintain office appearance, including cleanliness of closing rooms after each transaction.

Maintain, order and receive all office supplies, including organization and neatness of supply area and inventory.

Coordinate maintenance and repairs of all office equipment.

Code and review all office related bills for accuracy, contact vendors with discrepancies. Prepare daily deposit and ensure delivery to the bank. Other duties may include typing correspondence, performing light data entry and facilitating incoming / outgoing mail.

Assist on-site Team Leader in scheduling, coordinating, and follow-through on all new hire orientation and training plans. Establish tickler-system for PerformanceOne tasks such as playbooks, 90-day reviews, and annual appraisals. Assist on-site Team Leader in timely completion of applicable PerformanceOne activities.

Troubleshoot and assist with office day-to-day issues.

Qualifications / Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Three to five years experience in an office environment.
• Pleasant phone voice.
• Excellent computer proficiency, including Word, Excel, Outlook, and Internet.
• Ability to work independently as well as in a team environment.
• Strong written, oral communication and proofreading skills.
• Ability to manage multiple tasks simultaneously.
• Strong organizational skills.
• Proficient at word processing, E-Mail and data entry.
• Self-motivated, detail oriented and able to complete projects independently.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds. The vision requirements include : close vision.