Senior Application Support

Senior Application Support

Embark on a transformative journey as Senior Application Support. At Barclays, our vision is clear to redefine the future of banking and help craft innovative solutions. The USCB GTSM team is responsible for supporting multiple digital servicing web and mobile platforms. In this role, you will ensure platform stability, resolve incidents, and manage maintenance in line with ITIL best practices. You will mentor junior team members, apply Site Reliability Engineering (SRE) practices to improve processes, and identify automation opportunities to enhance service delivery. A focus on reliability, efficiency, and SLA adherence is central to success in this position.

To be successful as Senior Application Support, you should have experience with :

• Navigating and troubleshooting UNIX-based environments using command-line and scripting, and monitoring batch jobs with tools such as Control-M or Autosys
• Writing and optimizing SQL queries, validating data, and troubleshooting across relational databases such as Oracle, MySQL, or PostgreSQL
• Supporting Java-based applications, including JVM monitoring, log analysis, and debugging application-level incidents
• Working with AWS services including EC2, S3, and CloudWatch, and applying SRE practices such as SLIs, SLOs, and incident response
• Using automation tools such as Jenkins, Ansible, or Python scripting to streamline deployments and reduce manual effort

Some other highly valued skills may include :

This role is located in Whippany, New Jersey.

Minimum Salary : $115,000

Maximum Salary : $160,000

The minimum and maximum salary / rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.