Director, Revenue Enablement

Director, Revenue Enablement

Over 7,500 companiesfrom scrappy startups to global brandsuse our platform to send billions of emails, push notifications, in-app messages, and SMS every day. We help teams send smarter, more relevant messages using real-time behavioral data.

We are looking for a Director of Revenue Enablement to help our go-to-market teams do their best work.

In this role, you'll design and lead programs that help our Sales, Customer Experience, and Partnerships teams feel confident, connected, and set up for success. You'll focus on giving people the clarity, tools, and context they need to deliver great customer experienceswhile helping the business grow in a healthy, sustainable way.

You'll work closely with leaders across Revenue, Marketing, and Product to build scalable programs, foster alignment, and make learning part of how we work every day.

What We Value

• Empathy for Revenue Teams You understand the daily reality of sales calls, customer conversations, and partner meetingsand design programs that make people's work easier, not harder.
• Clarity and Simplicity You know how to turn complex information into clear, actionable guidance that sticks.
• Operational Excellence You bring structure, consistency, and metrics to enablement while keeping it agile and human.
• Cross-Functional Collaboration You thrive at the intersectionspartnering seamlessly with Sales, CX, Partnerships, Marketing, Product, and RevOps to align priorities and outcomes.
• Data-Informed Decision-Making You measure what matters, translate insights into action, and show clear impact on performance.
• Leadership Through Influence You build trust, drive accountability, and inspire people without relying on authority alone.
• Continuous Learning You stay curiousabout new tools, enablement best practices, and how behavioral data can make teams more effective.

What You'll Do

What We're Looking For

Compensation & Benefits

We believe in transparency. Starting salary for this role is $195,000 (or equivalent in local currency) depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

Our Process

No gotchas, no trick questionsjust a clear, human process designed to help both of us make an informed decision.

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

Join Us!

Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you readapply now.