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Home Health Scheduler - Walnut Creek
Home Health Scheduler - Walnut CreekHealth Link • Walnut Creek, CA, US
Home Health Scheduler - Walnut Creek

Home Health Scheduler - Walnut Creek

Health Link • Walnut Creek, CA, US
1 day ago
Job type
  • Full-time
Job description

Home Health Scheduler - Walnut Creek

Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a self-driven, detail-oriented Scheduling Intake Coordinator to join our Walnut Creek team.

This is an immediate on-site opening for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment.

Why Join Health Link?

  • Forward-thinking, transparent, inclusive culture
  • Competitive compensation
  • Medical, dental, vision, life insurance, 401(k) with match
  • Paid Time Off (up to 10 days)
  • Stability and growth within a well-established agency
  • Work alongside a collaborative team of clinicians and administrative staff

Key Responsibilities

  • Maintain and coordinate schedules for home health services
  • Assist with intake and process incoming referral information
  • Ensure cases are assigned and staffed within established timeframes
  • Communicate schedule updates to clinicians, patients, supervisors, and referral sources
  • Manage high call volumes with professionalism and a pleasant demeanor
  • Respond to urgent or emergency scheduling needs
  • Provide direction to field staff as needed to ensure appropriate patient coverage
  • Report scheduling changes and client concerns to supervisors
  • Verify time records against schedules
  • Follow up on scheduling issues reported by on-call staff
  • Attend required meetings and training
  • Maintain compliance with agency policies and procedures
  • Perform other duties as assigned

    • What Makes You Successful

  • Previous scheduling or intake experience (home health strongly preferred)
  • Detail oriented with excellent verbal, written, and interpersonal communication skills
  • Friendly, professional phone presence and comfortable handling high call volume
  • Strong organizational and time-management skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Strong computer proficiency
  • Knowledge of medical terminology preferred
  • Ability to work independently with minimal supervision

    • Work Environment

  • On-site at our Walnut Creek location
  • Full-time position
  • Not remote
    • Create a job alert for this search

    Health Walnut Creek • Walnut Creek, CA, US

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