A company is looking for an Operations Supervisor (Remote).
Key Responsibilities
Supervise and direct multi-functional team members regarding training, policies, and work production
Ensure operational standards by contributing to strategic plans and resolving complex service issues
Prepare performance reports by collecting, analyzing, and summarizing data and trends
Required Qualifications
High School Diploma or GED
3 years of related professional experience with demonstrated leadership skills
Proficiency in service, claims, or enrollment & billing areas
Preferred : Bachelor's Degree
Knowledge of call center operations and workflows
Operations Supervisor • Pasadena, California, United States
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