General ManagerSomerset Collection • Troy, MI, United States
No longer accepting applications
General Manager
Somerset Collection • Troy, MI, United States
1 day ago
Job type
- Full-time
Job descriptionTraining and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail / operational landscape. Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas : Works closely with home office staff, including : accounting, development / construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year Oversees human resources, which include : labor law, hiring practices, employee handbook, staff evaluations and training & development. Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants. Experience with regulatory agencies including : Federal, State and local statutes & ordinances. Supports the marketing team with resources in the following areas : Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives. Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level. Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community. Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center. Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations. Bachelor’s degree, Masters degree a plus. Relevant work experience may qualify as a substitute 5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen. Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture. Commitment to maintaining the highest standards of guest, merchant and staff relations. A critical thinker with demonstrated problem solving skills. Excellent oral and written communication skills. We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays. Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives. Maintaining open and clear communication with the management office team, home office, vendors and other staff members. Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services. Actively seeks new ways to grow and be challenged. Earns the trust of others through honesty, integrity and authenticity. Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately. Being nimble and flexible to adapt to the demands of an everchanging retail / operational landscape. Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations. Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them. Create a safe and aesthetically pleasing environment throughout the building and grounds. Motivate the team to be passionate about the operations so the Center is “show ready” daily. Demonstrate proficiency in the following areas : Works closely with home office staff, including : accounting, development / construction and leasing departments. Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success. Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards. Recommends and manages capital improvements and upgrading existing programs. Produces the annual CAM budget and manages the approved budget throughout the year
SOMERSET COLLECTION
GENERAL MANAGER
JOB DESCRIPTION
Title / Location General Manager, Somerset Collection, Troy, MI
Reports to Corporate Director of Operations
THE FORBES COMPANY
The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal.
SOMERSET COLLECTION
This luxurious shopping center in Troy crowns Michigan’s Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection’s palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores : Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy’s as well as Hermès, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & Co T
GENERAL MANAGER OVERVIEW
The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to :
- Leads the management team in partnership with the Marketing Director.
- Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning.
- Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources.
- Strong understanding of luxury retailers’ brand and image and the ability to support their growth and success.
- Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership.
LEADERSHIP
The General Manager is the leader of the operations management team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a “yes” before “no” mindset each and every day . This includes :
OPERATIONS
o Safety and security
o Repairs and maintenance
o Mechanical, Electrical, Plumbing
o Information Technology
o Construction, permitting, inspections, architecture
o Landscaping
o Janitorial
o Risk and crisis management
ADMINISTRATION / FINANCIAL
MARKETING
o Merchant relations
o Special events / sponsorship & merchant activations
o General strategies.
COMMUNITY RELATIONS
SKILLS & QUALIFICATIONS
BENEFITS
EOE
OPERATIONS
o Safety and security
o Repairs and maintenance
o Mechanical, Electrical, Plumbing
o Information Technology
o Construction, permitting, inspections, architecture
o Landscaping
o Janitorial
o Risk and crisis management
ADMINISTRATION / FINANCIAL
Create a job alert for this search
General Manager • Troy, MI, United States
Related jobs
As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences.
Imagine the pride you'll feel setting the gold stan...Show more
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations.
The RGM has overall responsibility for managing the daily operations ...Show more
Responsible for managing the overall operations of a Qdoba restaurant.Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive.Focu...Show more
A leading restaurant group in Windsor is seeking a General Manager with 2-4 years of business management experience in a fast-paced environment.
The ideal candidate will oversee multiple departments...Show more
McDonald's Corporate Owned Restaurant General Manager.Annual Salary To Start PLUS Bonus Program Up To $1000 Per Month Based On Performance.
I want a satisfying career with good benefits and great op...Show more
General managers are responsible for managing the operations and staff of Wendy's restaurant, including the execution of all Company policies, procedures, programs, and systems.Ensures objectives a...Show more
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...Show more
To lead a team of Restaurant Managers and Team Members in the execution of an excellent Guest experience resulting in increasing Guest counts, sales and MOP growth.
To ensure decisions and actions a...Show more
Exciting Opportunity to Join an Incredible Team with A Ton of Growth.Comprehensive benefits package.Are you ready to join a team that values fun, energy, and growth? Look no further! Our QSR in Sou...Show more
At Checkers & Rally’s we make a difference in people’s lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you will be responsible for executing t...Show more
Are you ready to take the next big step in your career? Do you have a natural talent for leadership and the drive to inspire and motivate others? Do you have a knack for sales? Picture yourself in ...Show more As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team.You'll lead by ex...Show more 
Over 75 years ago a new style of pizza was born in the Motor City, and it was different.What makes a pizza Detroit-Style?.
The same things that made Detroit, MI a little bit of ingenuity, stubborn s...Show more
The General Manager of the Sales Center will be responsible for developing and implementing business growth strategies for the center.
Incumbent will direct business processes to ensure effective sa...Show more
Pizza King is in search of a General Manager In Training who is adaptable, self-motivated, and has a passion for customer service.
All General Managers must be able to run an efficient and profitabl...Show more
D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to ...Show more
To manage the daily operations and staff of a Wendy's restaurant, including the execution of all Company policies, procedures, programs and systems.
Ensures achievement of all restaurant objectives ...Show more
At Popeyes, we’re all about bold Louisiana flavor, outstanding guest service, and creating opportunities for our people to thrive.
As one of the most beloved chicken brands worldwide, we know that s...Show more
Restaurant General Manager
Taco Bell • Clarkston, MI, US
Full-time
Last updated: 30+ days ago • Promoted
Restaurant General Manager
Burger King • Rochester, MI, US
Full-time
Last updated: 30+ days ago • Promoted
GENERAL MANAGER - MI
Qdoba • Southfield, MI, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager — Growth & Team Leadership (Hospitality)
The Canadian Brewhouse Group • Windsor, ON, Canada
Full-time
Last updated: 14 days ago • Promoted
General Manager
McDonald's • Mount Clemens, MI, US
Full-time
Last updated: 30+ days ago • Promoted
GENERAL MANAGER
WEN National Holdings • Detroit, Michigan, United States, 48204
Full-time
Last updated: 30+ days ago
General Manager - Oakhurst Country Club In Village Of Clarkston, Michigan
PGA TOUR, INC. • Village of Clarkston, MI, United States
Full-time +1
Last updated: 4 days ago • Promoted
General Manager
Our Team • Canton, Michigan, United States, 48187
Full-time
Last updated: 30+ days ago
Restaurant General Manager
Gecko Hospitality • Southfield, Michigan, United States
Full-time
Quick Apply
Last updated: 30+ days ago
General Manager
Checkers & Rally's • Redford Township, MI, US
Full-time
Last updated: 30+ days ago
General Manager in Training - Relocatable Position
Refloor • Farmington Hills, MI, US
Full-time
Quick Apply
Last updated: 30+ days ago
Assistant General Manager
Taco Bell • New Baltimore, MI, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager
Buddy's Pizza • Novi, MI, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager Windsor Branch
Overhead Door Corporation • Windsor, ON, Canada
Full-time
Last updated: 5 days ago • Promoted
GENERAL MANAGER IN TRAINING
Pizza King • Saint Clair Shores, MI, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager
D1 Training • Lake Orion, MI, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager
Wendy's • DETROIT, MI, US
Full-time
Last updated: 30+ days ago
General Manager POP950
Popeye's • Westland, MI, United States
Full-time
Last updated: 21 days ago