Front Desk Medical

About the Role :

The Front Desk Medical position at LGTC Group is a vital role that serves as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. This position is responsible for managing patient check-ins, scheduling appointments, and handling inquiries, which directly impacts patient satisfaction and operational efficiency. The Front Desk Medical professional will also maintain accurate patient records and assist with insurance verification, contributing to the overall quality of care provided. By effectively coordinating communication between patients and healthcare providers, this role plays a crucial part in the smooth functioning of the healthcare facility. Ultimately, the Front Desk Medical staff member helps create a positive environment that fosters trust and comfort for patients seeking medical services.

Minimum Qualifications :

• High school diploma or equivalent.
• Previous experience in a front desk or customer service role, must be in a healthcare setting. Health care experience is required.
• Strong organizational skills and attention to detail.
• Proficient in using computer systems and office software.

Preferred Qualifications :

Responsibilities :

Skills :

The required skills for this role include strong communication and interpersonal abilities, which are essential for interacting with patients and healthcare staff daily. Organizational skills are utilized to manage multiple tasks, such as scheduling appointments and maintaining patient records, ensuring that operations run smoothly. Proficiency in computer systems is necessary for entering patient information and navigating EHR systems, which enhances efficiency in patient care. Preferred skills, such as knowledge of medical terminology, help in understanding patient needs and facilitating better communication with healthcare providers. Bilingual abilities can significantly improve patient interactions, making healthcare services more accessible to a diverse community.

Location : San Jose, CA